Assistant General Manager

Dimension Hospitality; Austin (TX); In loco; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Dimension Hospitality Group is seeking an Assistant General Manager to support daily hotel operations under the General Manager. You will help lead front desk, housekeeping, food and beverage, and maintenance teams to ensure exceptional service and strong financial results.

You will be a visible leader, solving problems, building culture, and driving performance in a fast-paced hotel environment. This role offers advancement opportunities toward a General Manager position within a supportive

Competenze

• Previous hotel leadership experience highly preferred.
• Strong understanding of hotel operations and service standards.
• Excellent communication, coaching and problem solving skills.

Mansioni

• Support the General Manager with daily hotel operations and leadership tasks.
• Oversee department leaders and help ensure smooth interdepartmental communication.
• Assist with scheduling, training, coaching, and performance management.
• Maintain guest satisfaction by resolving issues and supporting service recovery.
• Monitor hotel cleanliness, safety, and brand compliance.
• Assist with financial performance, budgeting, and cost controls.
• Lead by example to maintain a positive, professional environment.
• Support implementation of hotel initiatives, procedures, and standards.
• Ensure staffing levels support service needs across the hotel.
• Act as Manager on Duty when needed.

Conoscenze

Leadership skills

Operations management

Communication skills

Team coaching

Guest service focus

Descrizione del lavoro

You are a hands on leader with strong operations knowledge, excellent communication skills, and a passion for hospitality. You know how to support multiple departments, motivate teams, and make decisions that elevate both guest experience and financial performance. If you thrive in a fast paced hotel environment and enjoy being a key leadership partner, keep reading.

The Role

As the Assistant General Manager, you support the General Manager in overseeing daily hotel operations. You help lead front desk, housekeeping, food and beverage, and maintenance teams to ensure smooth operations, exceptional service, and strong financial results. You are a visible leader who builds culture, solves problems, and drives performance.

What You Will Be Doing

• Support the General Manager with daily hotel operations and leadership tasks
• Oversee department leaders and help ensure smooth interdepartmental communication
• Assist with scheduling, training, coaching, and performance management
• Maintain guest satisfaction by resolving issues and supporting service recovery
• Monitor hotel cleanliness, safety, and brand compliance
• Assist with financial performance, budgeting, and cost controls
• Lead by example to maintain a positive, professional environment
• Support implementation of hotel initiatives, procedures, and standards
• Ensure staffing levels support service needs across the hotel
• Act as Manager on Duty when needed

Why You Will Love It Here

• A key leadership role with major impact on guest experience and team culture
• Opportunities for advancement into a General Manager role
• A supportive ownership and management team
• A dynamic environment where every day brings something new

Ready to Join the Team

If you are ready to help lead the hotel, support our teams, and deliver excellent guest experiences, we would love to meet you.

EOE

Qualifications

What Makes You You

• Previous hotel leadership experience highly preferred
• Strong understanding of hotel operations and service standards
• Excellent communication, coaching, and problem solving skills
• Professional, dependable, and able to lead by example
• Strong organizational skills and ability to manage multiple priorities
• Passionate about hospitality and building strong teams
• Flexible to work any days of the week (including shifts), including holidays and weekends