General Manager

nan; Indiana; On-site; USD 8,900 - 18,000; Full time

Benefits offered by this job

Cell phone reimbursement

Provident Fund

Job summary

KSM Jewellers in Tamil Nadu is seeking an experienced General Manager to oversee the daily operations of our jewellery showroom. You will drive sales, manage staff, and supervise inventory and customer service.

The role requires 8–15 years in jewellery retail management, strong leadership and a hands-on approach to achieving sales targets and maintaining high service standards.

Qualifications

• 8–15 years of jewellery retail management experience.
• Experience as General Manager or Showroom Manager preferred.
• Knowledge of gold, silver and diamond jewellery operations.
• Strong leadership and team management abilities.
• Excellent communication and customer handling abilities.

Responsibilities

• Oversee showroom operations and daily activities.
• Achieve sales targets and boost business performance.
• Lead, motivate and manage showroom staff.
• Supervise department heads and coordinate internally.
• Manage stock of gold, silver and diamonds.
• Maintain inventory control and stock verification.
• Ensure customer service standards and handle escalations.
• Monitor daily sales, cash collection and reports.
• Ensure staff discipline, attendance and productivity.
• Implement company policies and procedures.
• Coordinate with management for growth initiatives.

Skills

Leadership

Team management

Communication

Customer service

Inventory management

Retail software

Sales targets

Tools

POS software

Inventory management software

Job description

General Manager – Jewellery Showroom

Company: KSM Jewellers
Location: Tharamangalam, Salem, Tamil Nadu
Experience: 8–15 Years
Industry: Jewellery Retail

Job Description

We are looking for an experienced and responsible General Manager to oversee the overall operations of our jewellery showroom. The candidate will be responsible for managing sales, staff, inventory, customer service and daily business operations.

Key Responsibilities

• Manage overall showroom operations and daily activities.
• Achieve sales targets and improve business performance.
• Lead, motivate and manage showroom staff.
• Supervise department heads and ensure smooth coordination.
• Monitor gold, silver and diamond stock management.
• Ensure proper inventory control and stock verification.
• Maintain excellent customer service standards.
• Handle customer complaints and escalations.
• Monitor daily sales, cash collection and business reports.
• Ensure staff discipline, attendance and productivity.
• Implement company policies and operational procedures.
• Coordinate with management for business growth and improvements.

Requirements

• 8–15 years of experience in jewellery retail management.
• Previous experience as a General Manager or Showroom Manager preferred.
• Good knowledge of gold, silver and diamond jewellery operations.
• Strong leadership and team management skills.
• Excellent communication and customer-handling abilities.
• Knowledge of inventory management and retail software.
• Ability to achieve sales targets and manage large teams.
• High level of integrity, responsibility and commitment.

What We Offer

• Attractive salary based on experience.
• Career growth opportunities.
• Professional and growth-oriented work environment.

Pay: ₹75,000.00 - ₹150,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person