Jewelry Business Manager

The Watches of Switzerland Group; Greenwich (CT); Presencial; USD 100.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive earnings

Medical, dental, life & disability

Comprehensive ongoing training

Career growth potential

Staff purchase discounts

Descripción de la vacante

The Watches of Switzerland Group is seeking a Jewelry Business Manager for the Greenwich showroom to lead the Fine Jewelry category, drive sales, and foster client development. The role partners with showroom leadership, buying teams, and luxury brands to optimize inventory, merchandising, and profitability while delivering an exceptional client experience.

This client-facing leadership position requires a balance of commercial acumen, relationship management, and operational excellence, with

Formación

• 5+ years of luxury retail experience, preferably in fine jewelry or luxury goods.
• Proven track record of driving sales and client development.
• Strong understanding of merchandising, inventory management, and category performance metrics.
• Exceptional relationship-building and communication skills.
• Experience working with buying teams, luxury brands, and high-net-worth clientele.
• Analytical mindset with the ability to translate insights into actionable business strategies.
• Passion for luxury jewelry and delivering exceptional client experiences.

Responsabilidades

• Drive sales performance and client development for the Fine Jewelry category.
• Own inventory productivity, merchandising standards, and brand partnerships.
• Collaborate with showroom leadership, buying teams, and brands to identify opportunities.
• Elevate client experience and achieve sales and profitability objectives.
• Balance commercial acumen with relationship management and operational excellence.

Conocimientos

luxury retail experience

sales & client development

merchandising & inventory management

relationship-building & communication

working with luxury brands & high-net-

analytical mindset

luxury jewelry passion & client care

Descripción del empleo

Job Purpose

The Jewelry Business Manager is responsible for the overall performance and growth of the Fine Jewelry category within the Greenwich showroom. This role serves as the subject matter expert and business owner for jewelry, driving sales performance, client development, inventory productivity, merchandising standards, and brand partnerships. Working closely with showroom leadership, buying teams, and brand partners, the Fine Jewelry Business Manager will identify commercial opportunities, influence assortment decisions, elevate
the client experience, and ensure the jewelry business achieves its sales and profitability objectives. This is a highly visible, client-facing leadership role requiring a balance of commercial acumen, relationship management, and operational excellence.

Schedule flexibility and availability is required to accommodate showroom hours, including evenings and weekends.

Qualifications and Experience

• 5+ years of luxury retail experience, preferably in fine jewelry or luxury goods.
• Proven track record of driving sales and client development.
• Strong understanding of merchandising, inventory management, and category performance metrics.
• Exceptional relationship-building and communication skills.
• Experience working with buying teams, luxury brands, and high-net-worth clientele.
• Analytical mindset with the ability to translate insights into actionable business strategies.
• Passion for luxury jewelry and delivering exceptional client experiences.
  

Compensation: $100,000.00 - $115,000.00 annually + bonus opportunity

About Us

We're a global retailer employing nearly 3,000 people across the UK and the United States.
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch
brands, supported by impactful marketing and powered by leading-edge technology to provide our
clients with a modern, distinctive luxury experience. Our clients love us for our exceptional client
experience, expertise, and approachability. Our clients are at the heart of everything that we do –
we love to wow our clients and make every interaction with us special and memorable.

Rewards

In return for your commitment to excellence, we offer:

• Competitive earnings
• Benefits including medical, dental, life & disability
• Comprehensive, ongoing training
• Career growth potential
• Generous staff purchase discounts

For more information, please refer to the full job description attached.