Manager

Joseph Jacob Jewelers; York (York County); On-site; USD 42,000 - 60,000; Full time

Job summary

Joseph Jacob Jewelers in York County is seeking a Retail Sales Manager/Assistant Manager to help customers identify and purchase desired jewelry. Responsibilities include selling, restocking and merchandising while delivering high-class service.

The ideal candidate has jewelry and retail sales experience, excellent English communication, a proven sales track record, and the ability to lead a team, open/close the store, and uphold policies.

Qualifications

• 5 years jewelry sales experience
• Experience in retail sales
• Proficiency in English
• Track record of meeting/exceeding sales quotas
• Strong communication and interpersonal skills
• Customer service focused

Responsibilities

• Provide high levels of customer service through selling
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involved in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all company policies and procedures
• Work with teammates towards store goals, creating a positive working atmosphere
• Operate POS and take payment or obtain credit authorization
• Provide estimates for jewelry and watch repairs
• Open and close the store per procedures
• Basic housekeeping (cleaning, displays, windows)
• Complete case counts
• Maintain safety and security of location
• Maintain flexibility to work weekends/holidays/overtime
• Must be able to perform essential functions with/without accommodation

Skills

Jewelry sales

Retail sales

Customer service

English proficiency

Communication skills

Interpersonal skills

Teamwork

Basic administration

High school diploma

Sales quota achievement

Education

High school diploma

Job description

We are looking for a competitive Retail Sales Managers/Assistant Managers to help customers identify and purchase products they desire. Management duties include selling, restocking, and merchandising. The goal is to provide high-class customer service and to increase the company’s growth and revenue through sales maximization.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involved in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies' policies and procedures
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
• Operate point of sale (POS) and take payment or obtain credit authorization
• Provide estimates for jewelry and watch repairs
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
• Complete case counts
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
• Maintain flexibility to work any shift, including weekends, holidays and overtime
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

• 5 years in jewelry sales experience****
• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality
• Basic administration skills
• High school degree
• Commitment to excellence, with a passion for jewelry with a desire to succeed.
• Compensation based on experience.