General Manager

Johnny Detail; Houston (TX); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Johnny Detail is seeking a General Manager to lead Northwest Houston operations, oversee in-office and hybrid work arrangements, and support assigned service locations. Compensation and benefits are discussed during hiring.

The role emphasizes aligning teams, setting priorities, coaching performance, and using frontline data to drive safe, compliant operations while managing customer experience and financial results.

Qualifications

• Evidence of accountable, practical people leadership (e.g., directing teams, ensuring accountability).
• Ability to translate goals into an executable shift or team plan.
• Ability to demonstrate coaching and adaptation in a live exercise.

Responsibilities

• Align people, customer experience, operating discipline, and business results.
• Set clear priorities, standards, ownership, and measurable follow-through
• Coach performance directly and respectfully
• Use data and frontline context to improve operations
• Escalate safety, legal, customer, and financial risks appropriately

Job description

Leadership Northwest Houston, TX

General Manager

Work setting Northwest Houston and assigned service locations

Worker classification This is a W-2 employee position, not a 1099 independent-contractor opportunity.

Schedule Full-time

Workplace In-office or hybrid

Other employment details Compensation and benefits are discussed during hiring.

What you will contribute

• Align people, customer experience, operating discipline, and business results.
• Set clear priorities, standards, ownership, and measurable follow-through
• Coach performance directly and respectfully
• Use data and frontline context to improve operations
• Escalate safety, legal, customer, and financial risks appropriately

What we will evaluate

• Evidence of accountable, practical people leadership
• Ability to translate goals into an executable shift or team plan
• Ability to demonstrate coaching and adaptation in a live exercise

Role-specific application

The application preserves the questions used by our Leadership interview flow, including Department, Years of leadership, Team size, Management style, Leadership achievement, LinkedIn, Salary expectation.

Hiring process

1. Application and randomized role-specific assessment
2. Human screening
3. Observed role-relevant work sample and oral follow-up
4. Structured interview
5. W-2 employment terms and any legally appropriate verification

A fair, accessible process

Johnny Detail considers job-related evidence and provides equal opportunity without regard to protected status. Contact us if you need a reasonable accommodation for the application or assessment process.

Do not submit Social Security numbers, birth dates, identity documents, medical details, or background-check information with this application.