General Manager

Aqua-Tots Swim School; Falls Church (VA); On-site; USD 60,300 - 73,700; Full time

Benefits offered by this job

Health Insurance w/ HSA & FSA options

Employer-paid dental and vision

401(k) with company match

Paid Time Off

Parental Leave

Employee discount on lessons

Job summary

Aqua-Tots Swim School is seeking a General Manager in Falls Church, VA to oversee daily operations, lead team development, and enhance customer experiences in a safe environment. The ideal candidate has over 2 years of management experience, strong customer service, and people leadership skills, and holds a high school diploma or GED.

This full-time position offers a salary of up to $67,000, flexible hours, and a comprehensive benefits package including health insurance, 401(k) matching, and paid time off. If you're ready to make a positive impact on families, apply today!

Qualifications

• 2+ years of management experience in operations, hospitality, education, or retail.
• Flexible availability to meet the needs of the school.
• Willing to obtain CPR and CPO certifications.

Responsibilities

• Lead recruitment, coaching, and inspire staff for high-quality lessons.
• Ensure strong customer service and smooth scheduling.
• Manage sales goals and engage families.
• Maintain pool and facility cleanliness and safety standards.
• Handle staffing, scheduling, payroll, and budgets.

Skills

Management experience

Customer service

People leadership

Problem-solving

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

CPR certification

CPO license

Job description

Overview

General Manager – Aqua-Tots Swim School (Swim School Manager | Operations Manager)

Location: Falls Church, VA

Job Type: Full-Time

Pay: Up to $67,000 plus annual bonus opportunities

Schedule: Flexible availability required, including afternoons/evenings and weekends to meet the needs of the school and season.

Benefits:

• Health Insurance w/ HSA & FSA options
• Employer-paid dental and vision
• 401(k) with company match
• Paid Time Off (PTO)
• Parental Leave
• Employee discount on lessons

This role leads team development, customer experience, sales growth, and daily swim school operations to ensure families receive world-class swim lessons in a safe and welcoming environment.

What You’ll Do

• Lead the Team – Recruit, coach, and inspire staff to deliver consistent, high-quality lessons in a safe, fun, and welcoming environment.
• Create Excellent Family Experiences – Ensure strong customer service, smooth scheduling, and solutions to any issues.
• Drive Sales & Growth – Manage sales goals, track leads, and engage families to grow the school.
• Maintain Facility Standards – Ensure the pool, lobby, and facility meet Aqua-Tots brand standards for cleanliness, safety, and overall appearance.
• Oversee Operations – Handle staffing, scheduling, payroll, and budgets while keeping operations running smoothly.
• Partner for Success – Collaborate with the Regional Manager and Operations Team to ensure excellence across all areas of the school.

What We’re Looking For

• 2+ years of management experience (operations, hospitality, education, or retail preferred)
• Strong customer service and people leadership skills
• Someone who thrives on building teams, solving problems, and creating positive experiences
• Flexible availability to meet the needs of the school
• High School diploma or GED required; Bachelor’s degree preferred
• CPR certified & Certified Pool Operator (CPO) license (or willing to obtain — we’ll provide training)

Ready to Dive In? If you're ready to lead with purpose, inspire a team, and make a lasting impact on families in your community, apply today to become a General Manager at Aqua-Tots Swim Schools!

Legacy Swim School proudly operates 44 Aqua-Tots locations across multiple states, creating opportunities for leaders to grow their careers within our expanding organization.