General Manager

ZippyApp - Recruitment Marketing; Council Bluffs (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

ZippyApp - Recruitment Marketing is seeking a General Manager for a SONIC Drive-In restaurant in Council Bluffs, Iowa. In this full-time position, you will lead a team to ensure a clean and efficient food service experience while maintaining high customer satisfaction.

Your responsibilities include managing staff, overseeing inventory, and developing marketing plans. Previous experience in restaurant management or related roles is beneficial. Join us in delivering excellent service to our guests.

Qualifications

• Prior experience as a restaurant general manager, catering manager, operations manager, or similar roles is helpful.

Responsibilities

• Lead the team to deliver a clean, safe and efficient food service experience.
• Manage, train, and monitor restaurant employees.
• Prepare employee work schedules and monitor staffing levels.
• Develop and implement a marketing plan.

Skills

Leadership

Customer Service

Inventory Management

Staff Training

Problem Solving

Job description

Overview

As a SONIC Drive-In restaurant General Manager, you lead the team to deliver a clean, safe and efficient food service experience and ensure customers have an excellent experience. This is a full-time opportunity and offers benefits.

Responsibilities

• Manages, trains, monitors and coaches Crew/Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance with the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels; places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
• Immediately and respectfully resolves guest requests; reports guest complaints to the immediate supervisor and assists in resolving such complaints
• Interviews and hires restaurant crew and management team members to achieve proper staffing levels
• Prepares all necessary operational reports; develops appropriate action plans to resolve unfavorable financial and/or sales trends
• Develops and implements a marketing plan

Qualifications

Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, restaurant assistant general manager is helpful to your success at this job.