General Manager

ZippyApp Talentral Corp.; Gretna (NE); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

ZippyApp Talentral Corp. in Gretna, NE, is seeking a General Manager to lead daily operations at a Sonic Drive-In. The role involves training and supporting drive-in restaurant staff, ensuring clean, safe and efficient service, and delivering an excellent guest experience.

The position is full-time with excellent benefits. Prior experience as a restaurant general manager or in related supervisory roles is very helpful for success in this job.

Qualifications

• Experience as restaurant general manager or related roles is highly regarded.
• Willingness to supervise and coach crew and management staff.
• Ability to manage opening/closing duties and payroll records.

Responsibilities

• Directs and assigns drive-in restaurant staff to meet service standards.
• Monitors compliance with employee handbook and practices.
• Prepares employee work schedules and adjusts staffing.
• Maintains inventory and places orders within cost controls.
• Resolves guest requests and handles complaints with supervisor support.
• Interviews and hires crew and management team members.

Skills

Restaurant management

Staff training

Customer service

Scheduling

Inventory management

Hiring

Job description

As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.General Manager is generally a full time opportunity and offer excellent benefits.Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager very helpful to your success at this job.

Requirements/Responsibilities

Essential Duties:-

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing planGeneral Manager is generally a full time opportunity and offer excellent benefits.Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager very helpful to your success at this job.