General Manager

ZippyApp - Recruitment Marketing; Omaha (NE); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

ZippyApp - Recruitment Marketing is actively seeking a General Manager for a SONIC Drive-In restaurant in Omaha, Nebraska. This full-time position involves leading a team to deliver exceptional food service, training staff, and managing restaurant operations effectively.

The ideal candidate has previous experience in roles such as general manager, catering manager, or operations manager. Excellent benefits are provided, along with opportunities to develop and implement marketing strategies.

Qualifications

• Prior experience as a restaurant general manager, catering manager, or operations manager is helpful.
• Ability to lead and develop a team effectively.
• Excellent customer service skills.

Responsibilities

• Lead the team to deliver an exceptional food service experience.
• Train and support drive-in restaurant employees.
• Monitor restaurant inventory levels and place orders.

Skills

Leadership and management

Customer service

Team training and development

Problem-solving

Job description

Overview

As a SONIC Drive‑In restaurant General Manager, you are responsible for leading your team in delivering an exceptional food service experience. You will train and support drive‑in restaurant employees, ensuring that food is delivered in a clean, safe, and efficient manner for an excellent customer experience. General Manager is a full‑time opportunity that offers excellent benefits.

Requirements / Responsibilities

• Manage, train, monitor, and coach crew/team members, carhops, and skating carhops.
• Direct and assign drive‑in restaurant employees as needed to ensure all aspects of food service meet operational standards.
• Adhere to and monitor employee compliance with the drive‑in employee handbook, policies, and practices.
• Perform restaurant opening and/or closing duties.
• Prepare employee work schedules; monitor and adjust restaurant staffing levels appropriately.
• Monitor and maintain restaurant inventory levels; place orders for food, paper, and other supplies within cost control procedures.
• Complete and maintain all drive‑in restaurant employment‑related records and payroll records.
• Reinforce a customer service mentality and ensure all employees focus on serving the customer at all times.
• Immediately and respectfully resolve guest requests. Report guest complaints to the immediate supervisor and assist in resolving such complaints.
• Interview and hire restaurant crew and management team members to achieve proper staffing levels.
• Prepare all necessary operational reports; develop appropriate action plans to resolve unfavorable financial and/or sales trends.
• Develop and implement a marketing plan.

Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, or restaurant assistant general manager is very helpful to your success at this job. General Manager is a full‑time opportunity that offers excellent benefits.