General Manager

ZippyApp Talentral Corp.; Fremont (NE); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

SONIC Drive-In in Fremont, NE seeks a General Manager to lead daily drive-in operations, train crew and management, and ensure top-tier guest experiences. You will oversee scheduling, inventory, and payroll, while driving sales and maintaining quality standards across service and food preparation. This role is full-time with strong benefits.

Prior GM or operations leadership experience is highly valued to guide a fast-paced team and implement marketing initiatives to grow performance.

Qualifications

• Experience in restaurant management or equivalent leadership roles.
• Strong training and coaching abilities.
• Proven ability to manage staff, schedules and payroll records.

Responsibilities

• Manage and coach crew, carhops and support staff.
• Direct daily drive-in operations to meet quality standards.
• Ensure compliance with employee handbook and policies.
• Perform opening and/or closing duties as needed.
• Prepare and adjust staff schedules for optimal coverage.
• Monitor inventory and place cost-conscious orders.
• Maintain employment records and payroll documentation.
• Foster a customer-service mindset across the team.
• Resolve guest requests and address complaints promptly.
• Interview and hire staff to ensure proper staffing levels.
• Prepare operational reports and develop action plans for sales trends.
• Develop and execute a marketing plan.

Skills

Leadership

Staff Training

Customer Service

Scheduling

Job description

As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.General Manager is generally a full time opportunity and offer excellent benefits.Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager very helpful to your success at this job.

Requirements/Responsibilities

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing plan

General Manager is generally a full time opportunity and offer excellent benefits.Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager very helpful to your success at this job.