General Manager

Squareone Holding Company; Clarksville (TN); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Bonus opportunities

Paid time off

Health, dental, vision, and 401k

Career growth

Job summary

The Mailroom in Clarksville, TN is seeking a Restaurant General Manager to oversee daily operations, guest satisfaction, and staff performance. You will manage budgets, health and safety compliance, and coordinate with vendors and district leadership to ensure top quality dining experiences.

The role requires a minimum of 3 years in upscale casual dining, a hospitality-focused degree is preferred, and a strong ability to coach team members while maintaining excellent service standards.

Qualifications

• Minimum 3 years management experience in upscale casual dining.
• Degree in Hospitality Management or similar preferred.
• Strong numerical skills and budgeting ability.
• Able to coach and develop team members.
• Excellent communication and service orientation.

Responsibilities

• Oversee daily operations and lead each shift.
• Ensure health, safety, and sanitation compliance.
• Manage FOH operations, guest relations, and staff training.
• Monitor budgets, payroll, invoices and food/labor costs.
• Collaborate with District Operational Manager on financials.

Skills

Restaurant management

Budgeting

Staff coaching

Excellent communication

Numbers proficient

Education

Hospitality degree

Tools

CTUIT

Toast

Paycom

Job description

Job Details: Job Location: CLARKSVILLE, TN 37040, Salary Range: $75,000.00 - $85,000.00 Salary/year, Job Category: Management, At The Mailroom restaurant in Clarksville TN, we pride ourselves on offering made-from-scratch meals cooked to perfection on our wood-fired grill. Our menu features a blend of modern American dishes with influences from Korean and South American cuisines, reflecting the diverse heritage that once flowed through this historic post office. Our open kitchen concept allows guests to watch their meals being prepared, adding an extra layer of transparency and excitement to the dining experience. Our bar menu is highlighted by hand-crafted draft cocktails made with the freshest ingredients, such as on-site expelled sugar cane juice.

Restaurant General Manager Responsibilities include:

• Oversight and execution of daily operations - Leading each shift with open eyes and ears
• Oversee success of all programs and systems, MIT, Certified Trainers, Hourly training
• Monitor compliance with health and safety regulations regarding food preparation and serving
• Support all FOH operations systems, administrative responsibilities, health inspections, order guides, quality control, food safety and sanitation
• Handle all Guest and Team Members complaints, comments, concerns swiftly and consistently with SQ1 values
• Maintain a safe working environment for Team Members and dining environment for Guests. Report all Team Member and Guest accidents in accordance with SQ1's policies
• Follow MIT Training and complete projects as assigned for personal and professional development
• Work with the District Operational Manager to ensure all financials are on track, recorded accurately, and on time, payroll, invoices, food and labor budgets, and more assigned.
• Work with various programs; CTUIT, Toast, Paycom
• Ensure our Brand Pillars are adopted and followed at every level

What we're looking for in a Restaurant Manager

• Minimum of 3 years management experience in an upscale casual dining restaurant
• A degree in Hospitality Management, or similar, is preferred
• You are good with numbers
• You can coach and develop Team Members
• Strong passion for hospitality and service
• Knowledge of food and beverage preparation
• Working knowledge of local and national health codes
• Excellent communication

Benefits Include :

• Competitive Salary plus bonus opportunities monthly
• Paid Time Off
• Health, Dental, Vision and 401k
• Career growth with a growing company

Qualifications: What we're looking for in a Restaurant General Manager

• Minimum of 3-year management experience in an upscale casual dining restaurant
• Comfortable analyzing and adhering to financial budgets / P&L
• Proven ability to coach and development Team Members
• Strong passion for hospitality and excellent service
• Knowledge of food and beverage preparation, including restaurant equipment
• Working knowledge of local and national health codes
• Excellent communication
• Passion for teamwork
• A degree in Hospitality Management, or similar, is preferred
• Must be able to stand for long periods of time
• Must be able to lift to 50 lbs.