General Manager

The MailRoom; Clarksville (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision plan

401k

Job summary

The Mailroom in Clarksville, TN is hiring a Restaurant General Manager to lead daily operations, ensure guest satisfaction, and manage budgets for a busy upscale casual dining environment.

Ideal candidates have 3+ years of management in similar settings, a Hospitality Management degree, and a strong customer-service mindset. We offer growth opportunities, a competitive salary with bonus potential, and full health benefits.

Qualifications

• Minimum of 3 years of management in an upscale casual dining restaurant.
• Degree in Hospitality Management preferred.
• Strong numerical aptitude and budgeting capability.
• Excellent communication and guest service focus.
• Ability to coach and develop Team Members.

Responsibilities

• Oversee daily restaurant operations and lead each shift.
• Monitor health and safety regulations in food prep and service.
• Support FOH systems, inspections, and quality control.
• Handle guest and Team Member concerns promptly and consistently with SQ1 values.
• Manage budgets, payroll, invoices, and labor costs.
• Execute MIT training and development projects.
• Collaborate with District Operational Manager on financial reporting and timelines.
• Utilize CTUIT, Toast, and Paycom in daily tasks.
• Uphold and model SQ1 Brand Pillars.
• Stand for long periods and lift up to 50 lbs.

Skills

Restaurant mgmt

P&L budgeting

Staff development

Team leadership

Food safety

Health codes

Communication

Training

Operations budgeting

Education

Bachelor's degree in Hospitality Management

Tools

CTUIT

Toast

Paycom

Job description

At The Mailroom restaurant in Clarksville TN, we pride ourselves on offering made-from-scratch meals cooked to perfection on our wood-fired grill. Our menu features a blend of modern American dishes with influences from Korean and South American cuisines, reflecting the diverse heritage that once flowed through this historic post office. Our open kitchen concept allows guests to watch their meals being prepared, adding an extra layer of transparency and excitement to the dining experience. Our bar menu is highlighted by hand-crafted draft cocktails made with the freshest ingredients, such as on-site expelled sugar cane juice.Restaurant General Manager Responsibilities include:• Oversight and execution of daily operations - Leading each shift with open eyes and ears• Oversee success of all programs and systems, MIT, Certified Trainers, Hourly training• Monitor compliance with health and safety regulations regarding food preparation and serving• Support all FOH operations systems, administrative responsibilities, health inspections, order guides, quality control, food safety and sanitation• Handle all Guest and Team Members complaints, comments, concerns swiftly and consistently with SQ1 values• Maintain a safe working environment for Team Members and dining environment for Guests. Report all Team Member and Guest accidents in accordance with SQ1's policies• Follow MIT Training and complete projects as assigned for personal and professional development• Work with the District Operational Manager to ensure all financials are on track, recorded accurately, and on time, payroll, invoices, food and labor budgets, and more assigned.• Work with various programs; CTUIT, Toast, Paycom• Ensure our Brand Pillars are adopted and followed at every levelWhat we're looking for in a Restaurant ManagerMinimum of 3 years management experience in an upscale casual dining restaurantA degree in Hospitality Management, or similar, is preferredYou are good with numbersYou can coach and develop Team MembersStrong passion for hospitality and serviceKnowledge of food and beverage preparationWorking knowledge of local and national health codesExcellent communicationBenefits Include :Competitive Salary plus bonus opportunities monthlyPaid Time OffHealth, Dental, Vision and 401kCareer growth with a growing companyWhat we're looking for in a Restaurant General Manager• Minimum of 3-year management experience in an upscale casual dining restaurant• Comfortable analyzing and adhering to financial budgets / P&L• Proven ability to coach and development Team Members• Strong passion for hospitality and excellent service• Knowledge of food and beverage preparation, including restaurant equipment• Working knowledge of local and national health codes• Excellent communication• Passion for teamwork• A degree in Hospitality Management, or similar, is preferred• Must be able to stand for long periods of time• Must be able to lift to 50 lbs.