General Manager

Mailroom; Clarksville (TN); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive Salary + bonus monthly

Paid Time Off

Health, Dental, Vision, 401k

Career growth with a growing company

Job summary

Mailroom in Clarksville, TN is seeking a Restaurant General Manager to oversee daily operations in an upscale casual setting. The role emphasizes financial stewardship, guest satisfaction, and team development, with hands-on leadership across FOH and back-of-house functions.

The ideal candidate has at least 3 years of management experience in a similar environment, strong hospitality instincts, and the ability to coach staff while maintaining compliance with health codes.

Qualifications

• Minimum 3 years of management experience in upscale casual dining.
• Comfortable analyzing budgets and P&L statements.
• Proven ability to coach and develop team members.
• Excellent communication skills and guest-focused service.
• Able to stand for long periods and lift up to 50 lbs.

Responsibilities

• Oversee daily operations and shift leadership to ensure smooth service.
• Maintain health, safety, and sanitation standards across the venue.
• Address guest and team member concerns promptly and professionally.
• Monitor financials: payroll, invoices, food and labor budgets, and more.
• Collaborate with programs: CTUIT, Toast, Paycom to optimize ops.

Skills

Financial budgeting / P&L analysis

People leadership / coaching

Customer-focused hospitality

Strong communication

Ability to stand for long periods / 50

Education

Bachelor's degree in Hospitality Management

Tools

CTUIT

Toast

Paycom

Job description

General Manager# General ManagerCLARKSVILLE, TN 37040## OverviewSalary Range$75,000.00 - $85,000.00 Salary/yearCategoryManagement## DescriptionAt The Mailroom restaurant in Clarksville TN, we pride ourselves on offering made-from-scratch meals cooked to perfection on our wood-fired grill. Our menu features a blend of modern American dishes with influences from Korean and South American cuisines, reflecting the diverse heritage that once flowed through this historic post office. Our open kitchen concept allows guests to watch their meals being prepared, adding an extra layer of transparency and excitement to the dining experience. Our bar menu is highlighted by hand-crafted draft cocktails made with the freshest ingredients, such as on-site expelled sugar cane juice.Restaurant General Manager Responsibilities include: • Oversight and execution of daily operations - Leading each shift with open eyes and ears • Oversee success of all programs and systems, MIT, Certified Trainers, Hourly training • Monitor compliance with health and safety regulations regarding food preparation and serving • Support all FOH operations systems, administrative responsibilities, health inspections, order guides, quality control, food safety and sanitation • Handle all Guest and Team Members complaints, comments, concerns swiftly and consistently with SQ1 values • Maintain a safe working environment for Team Members and dining environment for Guests. Report all Team Member and Guest accidents in accordance with SQ1's policies • Follow MIT Training and complete projects as assigned for personal and professional development • Work with the District Operational Manager to ensure all financials are on track, recorded accurately, and on time, payroll, invoices, food and labor budgets, and more assigned. • Work with various programs; CTUIT, Toast, Paycom • Ensure our Brand Pillars are adopted and followed at every level**What we're looking for in a Restaurant Manager*** Minimum of 3 years management experience in an upscale casual dining restaurant* A degree in Hospitality Management, or similar, is preferred* You are good with numbers* You can coach and develop Team Members* Strong passion for hospitality and service* Knowledge of food and beverage preparation* Working knowledge of local and national health codes* Excellent communication**Benefits Include :*** Competitive Salary plus bonus opportunities monthly* Paid Time Off* Health, Dental, Vision and 401k* Career growth with a growing company## QualificationsWhat we're looking for in a Restaurant General Manager • Minimum of 3-year management experience in an upscale casual dining restaurant • Comfortable analyzing and adhering to financial budgets / P&L • Proven ability to coach and development Team Members • Strong passion for hospitality and excellent service • Knowledge of food and beverage preparation, including restaurant equipment • Working knowledge of local and national health codes • Excellent communication • Passion for teamwork • A degree in Hospitality Management, or similar, is preferred • Must be able to stand for long periods of time • Must be able to lift to 50 lbs.