Upscale Casual Restaurant GM — Lead, Develop & Inspire

The Mailroom; Clarksville (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision plan

401k

Job summary

The Mailroom in Clarksville, TN is hiring a Restaurant General Manager to lead daily operations, ensure guest satisfaction, and manage budgets for a busy upscale casual dining environment.

Ideal candidates have 3+ years of management in similar settings, a Hospitality Management degree, and a strong customer-service mindset. We offer growth opportunities, a competitive salary with bonus potential, and full health benefits.

Qualifications

• Minimum of 3 years of management in an upscale casual dining restaurant.
• Degree in Hospitality Management preferred.
• Strong numerical aptitude and budgeting capability.
• Excellent communication and guest service focus.
• Ability to coach and develop Team Members.

Responsibilities

• Oversee daily restaurant operations and lead each shift.
• Monitor health and safety regulations in food prep and service.
• Support FOH systems, inspections, and quality control.
• Handle guest and Team Member concerns promptly and consistently with SQ1 values.
• Manage budgets, payroll, invoices, and labor costs.
• Execute MIT training and development projects.
• Collaborate with District Operational Manager on financial reporting and timelines.
• Utilize CTUIT, Toast, and Paycom in daily tasks.
• Uphold and model SQ1 Brand Pillars.
• Stand for long periods and lift up to 50 lbs.

Skills

Restaurant mgmt

P&L budgeting

Staff development

Team leadership

Food safety

Health codes

Communication

Training

Operations budgeting

Education

Bachelor's degree in Hospitality Management

Tools

CTUIT

Toast

Paycom

Job description

The Mailroom in Clarksville, TN is hiring a Restaurant General Manager to lead daily operations, ensure guest satisfaction, and manage budgets for a busy upscale casual dining environment.

Ideal candidates have 3+ years of management in similar settings, a Hospitality Management degree, and a strong customer-service mindset. We offer growth opportunities, a competitive salary with bonus potential, and full health benefits.