General Manager

Frontier Recruitment; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Frontier Recruitment is partnering with a founder-led hospitality concept in Boston to find an entrepreneurial, hands-on General Manager who will own the day-to-day operations, people, culture, guest experience, standards, systems, labour and costs.

You’ll inherit a fantastic team and have the freedom to implement ideas, shape the operation, and build the foundations for future growth, with potential to lead new locations as the business expands.

Qualifications

• General Manager or Senior Restaurant Manager in a high-volume, fast-paced hospitality or food & beverage environment.
• Natural people leader who enjoys developing teams and building systems.
• Spanish language skills would be considered an asset, but are not essential.

Responsibilities

• Take ownership of the operation including people, culture, guest experience, standards, systems, labour and costs.
• Own overall performance and profitability, collaborating with ownership.
• Build foundations for future growth and potential multi-site leadership.
• Lead by example and drive the culture and service excellence.

Skills

People leadership

Operational performance

Hands-on

Creative thinking

Solutions oriented

Systems & processes

Customer experience

Growth mindset

Spanish asset

Job description

Growing Hospitality Concept | Boston, MA

This is a pretty special opportunity for an entrepreneurial, hands‑on General Manager who wants more than simply running someone else’s playbook.

We’re partnering with an exciting, founder‑led hospitality concept in Boston that has built an incredible culture, a genuinely passionate team and some amazing customer love and feedback since launching.

Now they’re looking for a strong operator to come in, take real ownership of the day‑to‑day business and help build the foundations for what comes next.

And there is a lot more to come.

The Opportunity

This isn’t a role for someone who wants to manage from the sidelines.

We’re looking for someone who sees a problem and solves it. Someone who asks “how can we do this better?”, comes up with ideas, creates solutions and then actually makes them happen.

You’ll take ownership of the operation - people, culture, guest experience, standards, systems, labour, costs and overall performance - working closely with an ambitious and highly engaged ownership team.

You’ll inherit a fantastic team and a business that customers already love, while having the freedom to bring ideas to the table and put your own stamp on how the operation evolves.

What We’re Looking For

You’ll likely already be a General Manager, Assistant General Manager or strong Restaurant Manager within a high‑volume, fast‑paced hospitality or food & beverage environment.

More importantly, you’ll be:

• A natural people leader who genuinely enjoys developing teams
• Commercially savvy and comfortable owning operational performance
• Hands‑on and happy jumping in wherever needed
• Creative, resourceful and an out‑of‑the‑box thinker
• Solutions‑focused - you don’t just identify problems, you fix them
• Comfortable building systems and improving processes
• Obsessed with delivering a brilliant customer experience
• Excited by change, growth and the opportunity to help build something
• Ambitious, without having an ego about getting your hands dirty
• Spanish language skills would be considered an asset, but are not essential

Where This Could Go

This is the exciting part.

The business has ambitious growth plans, but the focus is firmly on building the right foundations first.

The person joining now will have the opportunity to become a key part of that journey.

For someone who proves themselves, there is genuine potential to grow beyond a single‑site leadership position as the business expands, taking on broader operational responsibility and helping shape future locations and teams.

If you’re currently working within a larger hospitality group and have ever thought “I’d love the opportunity to actually build something”, this could be exactly what you’ve been waiting for.

Applicants must already have the legal right to live and work in the United States.

Thank you for your interest! Due to the volume of applications we receive, only candidates selected for the next stage will be contacted. We really appreciate the time taken to apply.