General Manager / Operating Partner

Tex 808 BBQ & Brews; Honolulu (HI); On-site; USD 95,000 - 130,000; Full time

Job summary

Tex 808 BBQ & Brews in Honolulu is seeking a General Manager / Operating Partner to lead daily restaurant operations and drive financial performance while upholding company standards. You will guide a team, optimize labor and food costs, and ensure top-tier guest experiences.

The role demands robust leadership, hands-on coaching, and a focus on compliance with health, safety, and liquor regulations. Excellent communication with staff and vendors is essential.

Qualifications

• Proven experience leading restaurant operations and achieving financial targets.
• Strong knowledge of food safety, sanitation, and workplace safety.
• Excellent service orientation and social perceptiveness.
• Effective time management and coordination skills.
• Experience recruiting, training, coaching, and managing staff.
• Ability to communicate effectively with employees, customers, vendors, and leadership.
• Problem solving and prioritizing competing demands.
• Proficiency with POS and scheduling/inventory tools.

Responsibilities

• Lead restaurant day-to-day operations and financial performance.
• Supervise all restaurant areas to ensure smooth operations.
• Foster a positive and professional work environment.
• Enforce procedures, policies, and standards.
• Ensure outstanding customer service and guest satisfaction.
• Address and resolve operational challenges promptly.
• Provide training and guidance to team members on quality and consistency.
• Conduct performance evaluations and coaching as needed.
• Maintain cleanliness, hygiene and food safety standards.
• Staffing through recruitment, interviewing and retention efforts.
• Manage labor scheduling to meet forecasted sales and targets.
• Oversee ordering, inventory and cost control for food & beverage.
• Maintain supplier relationships and cost controls.
• Ensure accurate cash handling and financial transactions.

Skills

Restaurant management

Financial performance

Labor costs

Food cost control

Inventory management

Staff recruitment

Training & coaching

Customer service

POS systems

Scheduling software

Inventory systems

Spreadsheets

Tools

POS systems

Scheduling software

Inventory systems

Spreadsheets

Job description

Job Title: General Manager / Operating Partner Are you ready to lead a dynamic team in the Food & Beverage industry? We are seeking an enthusiastic and experienced General Manager to oversee all aspects of our restaurant operations. As a key leader, you will ensure smooth daily operations, uphold our high company standards, and drive team success with a focus on guest satisfaction. Join us and make a significant impact on our business and the experience of our valued customers!

Responsibilities & Expectations

• Serve as the primary leader of the restaurant and take ownership of its day-to-day operations, financial performance, employee performance, guest experience, facility condition and compliance with company standards
• Supervise daily operations in all areas of the restaurant to ensure everything runs smoothly
• Lead by example, fostering a positive & professional work environment
• Implement, Monitor and Enforce operational procedures & policies
• Ensure exceptional Customer Service and Customer Satisfaction
• Address & Resolve operational challenges and unexpected issues that arise in an effective & timely manner
• Provide team members with guidance, training and support to ensure food quality, plating presentation and overall consistency of food execution meets company standards
• Conduct regular performance evaluations, coaching sessions, and disciplinary actions when appropriate
• Maintain high standards of cleanliness, hygiene and food safety
• Maintain appropriate staffing levels through proactive recruiting, interviewing, hiring, training, and retention efforts
• Manage employee schedules based on forecasted sales and business needs to maintain appropriate service levels while achieving established labor-cost and productivity targets
• Oversee ordering, inventory management and control food & beverage costs
• Maintain relationships with suppliers, distributors and/or representatives to ensure the business is in good standing at all times
• Ensure accurate cash handling, deposits, safe controls, refunds, discounts, voids, comps, and other financial transactions in accordance with company policy
• Gather and analyze customer feedback to make improvements and enhance the dining experience
• Review sales, labor, food cost, and other financial reports and take corrective action when performance falls outside established targets
• Develop & execute action plans to achieve gross sales, profitability, labor, and cost-control targets
• Ensure compliance with all local, state, and federal regulations, including health and safety standards
• Ensure compliance with liquor regulations
• Conduct regular inspections of the restaurant facility and equipment to ensure they are in good working order and coordinate with approved vendors and/or company leadership regarding repairs and maintenance when necessary
• Perform other duties & responsibilities reasonably associated with the General Manager position or assigned based on the operational needs of the business

Job Requirements

• Proven experience in managing restaurant operations & financial performance, including labor costs, food costs, inventory, budgeting and overall profitability
• Working knowledge of food safety, sanitation, workplace safety, and applicable employment practices
• Excellent service orientation and social perceptiveness
• Effective time management and coordination skills
• Experience recruiting, training, coaching, and managing employees and subordinate managers
• Ability to communicate effectively with employees, customers, vendors, and company leadership
• Problem sensitivity & critical thinking skills, with the ability to prioritize competing operational demands
• Ability to use restaurant POS systems, scheduling software, inventory systems, email, spreadsheets, and other business technology
• Ability to perform the essential functions of the position, which include prolonged periods of standing and walking throughout scheduled shifts
• Ability to work a flexible schedule based on business needs, including nights, weekends, holidays, and extended hours when necessary

We\'re offer an exciting opportunity to shape the future of our restaurant while ensuring an exceptional experience for our guests. If you have the skills and drive to succeed, we would love to hear from you!

Employment Type:
Full Time