General Manager

Coma Coffee Roasters; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Coma Coffee Roasters in the greater Boston area is hiring a fast casual hands-on General Manager to oversee day-to-day operations of a restaurant client. The GM will ensure smooth running, deliver top-tier service to guests, and maintain profitability.

Key responsibilities include leading front- and back-of-house teams, managing budgets and schedules, coaching staff, implementing strategies to boost revenue, and upholding health and sanitation standards to ensure exceptional guest experiences.

Qualifications

• Minimum 5 years of GM experience in upscale or fine-dining.
• Strong leadership with ability to motivate teams.
• Deep knowledge of restaurant management, operations, and financial performance.
• Excellent communication, customer service, and problem-solving skills.
• Proven track record of driving revenue and managing a successful restaurant.

Responsibilities

• Oversee all restaurant operations including front-of-house and back-of-house teams.
• Ensure exceptional guest experiences through high standards of service and hospitality.
• Manage budgets, financial reports, and staff schedules to optimize performance.
• Lead, train, and mentor staff to maintain excellence in customer service and operations.
• Implement strategies to boost revenue, including marketing initiatives and community engagement.
• Uphold all health, safety, and sanitation regulations.

Skills

Leadership

Operations management

Budgeting

Customer service

Problem solving

Marketing

Staff training

Job description

Now hiring a Fast casual hands on General Manager to oversee day-to-day operations at one of our restaurant clients in the greater Boston area . The General Manager will be responsible for ensuring the restaurant runs smoothly, delivering top-tier service to guests, and maintaining profitability.

Key Responsibilities:

• Oversee all restaurant operations including front-of-house and back-of-house teams.

• Ensure exceptional guest experiences through high standards of service and hospitality.

• Manage budgets, financial reports, and staff schedules to optimize performance.

• Lead, train, and mentor staff to maintain excellence in customer service and operations.

• Implement strategies to boost revenue, including marketing initiatives and community engagement.

• Uphold all health, safety, and sanitation regulations.

Qualifications:

• Minimum 5 years of experience as a General Manager in an upscale or fine-dining setting.

• Strong leadership skills with the ability to motivate and inspire teams.

• Deep knowledge of restaurant management, operations, and financial performance.

• Excellent communication, customer service, and problem-solving skills.

• Proven track record of driving revenue and managing a successful restaurant.