Fast Casual General Manager: Lead Service & Growth

Coma Coffee Roasters; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job description

Now hiring a Fast casual hands on General Manager to oversee day-to-day operations at one of our restaurant clients in the greater Boston area . The General Manager will be responsible for ensuring the restaurant runs smoothly, delivering top-tier service to guests, and maintaining profitability.

Key Responsibilities:

• Oversee all restaurant operations including front-of-house and back-of-house teams.

• Ensure exceptional guest experiences through high standards of service and hospitality.

• Manage budgets, financial reports, and staff schedules to optimize performance.

• Lead, train, and mentor staff to maintain excellence in customer service and operations.

• Implement strategies to boost revenue, including marketing initiatives and community engagement.

• Uphold all health, safety, and sanitation regulations.

Qualifications:

• Minimum 5 years of experience as a General Manager in an upscale or fine-dining setting.

• Strong leadership skills with the ability to motivate and inspire teams.

• Deep knowledge of restaurant management, operations, and financial performance.

• Excellent communication, customer service, and problem-solving skills.

• Proven track record of driving revenue and managing a successful restaurant.