General Liability Claims Team Lead - Hybrid/Remote

The Hartford; Scottsdale (AZ); Hybrid; USD 86,000 - 130,000; Full time

Job summary

The Hartford is seeking a Team Leader Claims in Scottsdale, AZ, reporting to the Western General Liability Litigation Director. The role leads a tenured staff, resolving GL coverage, risk transfer, liability, and damages in line with corporate settlement policies.

Your responsibilities include guiding 7 GL Litigation Claim Handlers, training and coaching, directing investigations and settlements, and driving performance, policy compliance, and collaboration with internal and external partners.

Qualifications

• Prior high exposure general liability claims, and litigation experience strongly preferred.
• Knowledge of contracts and contractual indemnification
• In-depth understanding of coverage and risk transfer heading toward the development of a strong coverage acumen
• Prior management experience strongly preferred
• CPCU, AIC, SCLA or other professional designation, or working toward such designation preferred

Responsibilities

• Lead approximately 7 General Liability Litigation Claim Handlers with corresponding claim inventories.
• Train, coach and develop staff to enable optimal job performance and goals.
• Manage claim investigation, liability determinations, disposition and settlement per policies.
• Drive change and explain drivers and business goals.
• Evaluate staff performance and provide guidance.
• Serve as a technical resource for General Liability Litigation Claim Handlers.
• Analyze General Liability and/or personal lines coverage forms.
• Lead and manage staff with varying levels of experience and tenure.
• Understand customer service drivers and resolve issues with agents, brokers, sales, and product teams.

Education

College degree preferred

Job description

The Hartford is seeking a Team Leader Claims in Scottsdale, AZ, reporting to the Western General Liability Litigation Director. The role leads a tenured staff, resolving GL coverage, risk transfer, liability, and damages in line with corporate settlement policies.

Your responsibilities include guiding 7 GL Litigation Claim Handlers, training and coaching, directing investigations and settlements, and driving performance, policy compliance, and collaboration with internal and external partners.