General Clerk III (GAO) Part Time: Schedule 7am - 11am

EMCOR Group, Inc.; Washington (District of Columbia); On-site; USD 25,000 - 36,000; Part time

Job summary

EMCOR Government Services in Washington, DC, is seeking a General Clerk III for a part-time role from 7am to 11am. The position is covered by the Service Contract Act (SCA) and focuses on fielding customer requests via email and phone, using Maximo CMMS to create service orders, and coordinating with CMMS staff.

You will prepare documents with Microsoft Office, track open service orders and PMs, and support the Chief Engineer as needed.

Qualifications

• Strong communication with customers via phone and email.
• Ability to manage multiple requests and tasks simultaneously.
• Experience documenting work orders and service actions.

Responsibilities

• Work in Building Services to field all customer requests via email and phone calls.
• Communicate with CMMS staff regarding coverage of duties to ensure requests are handled.
• Using Maximo CMMS, create/complete service requests, record actions and labor, and close them in the system.
• Dispatch urgent requests and create Service Orders for follow-up.
• Create tickets from Daily Work Order Logs and monthly firestopping requests.
• Review Maximo requests for accuracy and KPI achievement.
• Run and review Open Service Orders and Open PMs to ensure timely completion.
• File all Maximo Service Orders and Preventive Maintenance tickets.

Skills

Communication

Customer service

Multitasking

Tools

Maximo CMMS

Microsoft Office

Job description

About Us

When military bases, national security agencies, federal buildings, healthcare facilities, and leading commercial clients in Washington D.C and across the nation need superior facility support services, we answer the call. We offer a unique combination of government experience and facilities expertise that has helped us earn a position as one of the country’s leading integrated service providers.

Job Summary

EMCOR Government Services is seeking a General Clerk III inWashington, DC. This is a part time role. The schedule is 7am - 11amThis position is covered by the SCA.

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Essential Duties & Responsibilities

• Work in Building Services to field all customer requests via email and phone calls.
• Communicate effectively with the other CMMS employees regarding coverage of specific duties to ensure that all requests are accounted for appropriately.
• Communicate effectively with all EGS staff members to ensure that the appropriate individuals are aware of current situations.
• Using Maximo CMMS, create/complete service requests, record actions and labor upon completion and close them out in the system
• Dispatch any Emergency or Urgent requests to the team as received and follow up by creating a Service Order for this work.
• Create individual tickets from the Daily Work Order Logs received from the EGS staff and firestopping requests that are submitted monthly.
• Review each Maximo request to ensure log is accurate and KPI’s were met.
• Regularly run and review Open Service Orders and Open PMs reports to ensure timely completion.
• File all Maximo Service Orders and Preventative Maintenance tickets in a timely manner.
• Print monthly PMs as needed and provide to the Chief Engineer.
• Research any Maximo inquires per management’s instruction.
• Work with Microsoft Office Suite to produce professional, accurate documents as needed.
• Other duties as assigned.

Affirmative Action Policy

Please review our Affiantisive Action Policy.

Geographic Disclosure

Other Compensation: none

Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.

Compensation Range: $22.42 hr.