Part-Time Clerk III - Maximo & Admin Support

EMCOR Group; Northern (KY); Hybrid; USD 25,000 - 36,000; Part time

Job summary

EMCOR Government Services in Washington, DC, is seeking a General Clerk III for a part-time role from 7am to 11am. The position is covered by the Service Contract Act (SCA) and focuses on fielding customer requests via email and phone, using Maximo CMMS to create service orders, and coordinating with CMMS staff.

You will prepare documents with Microsoft Office, track open service orders and PMs, and support the Chief Engineer as needed.

Qualifications

• Strong communication with customers via phone and email.
• Ability to manage multiple requests and tasks simultaneously.
• Experience documenting work orders and service actions.

Responsibilities

• Work in Building Services to field all customer requests via email and phone calls.
• Communicate with CMMS staff regarding coverage of duties to ensure requests are handled.
• Using Maximo CMMS, create/complete service requests, record actions and labor, and close them in the system.
• Dispatch urgent requests and create Service Orders for follow-up.
• Create tickets from Daily Work Order Logs and monthly firestopping requests.
• Review Maximo requests for accuracy and KPI achievement.
• Run and review Open Service Orders and Open PMs to ensure timely completion.
• File all Maximo Service Orders and Preventive Maintenance tickets.

Skills

Communication

Customer service

Multitasking

Tools

Maximo CMMS

Microsoft Office

Job description

EMCOR Government Services in Washington, DC, is seeking a General Clerk III for a part-time role from 7am to 11am. The position is covered by the Service Contract Act (SCA) and focuses on fielding customer requests via email and phone, using Maximo CMMS to create service orders, and coordinating with CMMS staff.

You will prepare documents with Microsoft Office, track open service orders and PMs, and support the Chief Engineer as needed.