Supervisor, Gateway Clearance (AM STAR - Sun, 0700-1530; Mon-Thurs, 0900-1730)

DHL Express; Erlanger (KY); Presencial; USD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

Bonus/Incentive Programs

401K with match

Medical, Dental, Vision

Tuition Reimbursement

Paid Time Off

Employee Discount Program

Training Opportunities

Descripción de la vacante

DHL Express in Kentucky seeks a Gateway Clearance Supervisor to oversee customs clearance, tariff validation, and documentation for shipments exported and imported through DHL facilities. The role ensures compliance with applicable regulations and drives on-time performance and cost efficiency.

The supervisor will manage a team of about 30, hire and coach staff, implement policies, and monitor KPIs to deliver reliable service and secure operations, including SIDA badge eligibility requirements.

Formación

• BS/BA in a related field or equivalent
• 3-5 years of experience in a supervisory role
• Proven knowledge of federal and foreign shipping regulations
• Certification in relevant area may be required
• Ability to obtain SIDA badge

Responsabilidades

• Manage customs clearance activities in a fast-paced environment
• Ensure compliance with federal and foreign shipping regulations
• Establish and enforce policies, procedures, and service standards
• Administer staff performance and development
• Meet KPIs for assigned product line
• Coordinate hiring, coaching, and training for ~30 staff

Conocimientos

Supervisory experience

Regulatory compliance

Quality improvements

Cost control

SIDA badge eligibility

Educación

BS/BA

Descripción del empleo

What makes DHL great?

Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

We have an immediate career opportunity for a qualified Gateway Clearance Supervisor. The Supervisor verifies tariffs, price conversions, weight, and volume of merchandise exported/imported to/from foreign destinations. The supervisor examines various documents including invoices, bills of lading, and shipping statements. The supervisor ensures compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. The supervisor may contact customs officials to obtain release of incoming freight and resolve delays.

Key Responsibilities:

• Manages and coordinates customs clearance activities in the customs house brokerage or gateway environment in an, efficient and cost-effective manner
• Ensures compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products being shipped through all DHL facilities
• Establishes, monitors, and revises policies, procedures and service standards for customs clearance operations
• Ensures all policies and procedures are consistently administered
• Responsible for meeting key performance indicators targets for a given product
• Supervises a staff of approximately 30 with two direct reports. This person will be responsible for hiring, coaching, training, and developing subordinate staff
• Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes

Skills & Qualifications:

• Complete understanding and wide application of principles, theories, and concepts in function or business area
• An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered
• Knows and effectively uses fundamental concepts, practices, and procedures relative to quality and productivity improvements, training, budgeting and cost control, and progressive techniques in area of specialization
• Generally understands basic supervisory approaches for work direction, motivation, and disciplinary action
• Typically requires BS/BA and 3-5 years’ experience in related field, including at least one year of supervisory experience
• Professional certification required in some areas
• This position requires access to secured airport areas. Selected candidates must be able to obtain and maintain a Security Identification Display Area (SIDA) badge, which includes passing a criminal history records check, fingerprinting, and meeting all federal, state, and local regulatory requirements. Candidates must be able to provide all documentation necessary to support the badging process

Employee Benefits & Incentives

• Competitive Pay
• Bonus/Incentive Programs
• Retirement Savings – 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.