Gate Agent - Passenger Service & Boarding

Piedmont Airlines; Charlotte (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines net

Medical and dental

Job summary

Piedmont Airlines in Charlotte (USA) is seeking a Customer Service Gate Agent for our Ground Handling Department. You will assist passengers with boarding, monitor boarding, and help travelers with special needs including wheelchairs and unaccompanied minors.

The role requires training completion, ability to lift up to 70 pounds, and availability for all shifts. We offer paid training, holidays, a 401(k), vacation, medical and dental coverage, and family travel benefits on the American Airlines

Qualifications

• Successful completion of training course.
• Ability to meet company goals and customer expectations in a high energy environment.
• Effective communication skills.
• Ability to organize, prioritize, and multitask.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Monitor computerized passenger boarding.
• Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors.
• Change customer flight itinerary and seat assignments as required.
• Operate the Jetway.
• Work as a team to provide excellent customer service and meet corporate objectives.

Skills

Customer service

Communication

Multitasking

Lift 70 lbs

Wheelchair assistance

Job description

Piedmont Airlines in Charlotte (USA) is seeking a Customer Service Gate Agent for our Ground Handling Department. You will assist passengers with boarding, monitor boarding, and help travelers with special needs including wheelchairs and unaccompanied minors.

The role requires training completion, ability to lift up to 70 pounds, and availability for all shifts. We offer paid training, holidays, a 401(k), vacation, medical and dental coverage, and family travel benefits on the American Airlines