Gastroenterology Scheduler & Referrals Specialist

Heywood Medical Group; Gardner (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Heywood Medical Group in Gardner, MA is seeking an Office Assistant II to support scheduling surgeries and referrals, manage prior authorizations, and coordinate in- and out-patient procedures. You will handle patient check-in, billing, EMR entries, and communications with providers, while maintaining accuracy and a high level of customer service.

This full-time role requires a High School diploma and 3 years of medical office experience; some evenings or weekends may be required.

Qualifications

• High School diploma or equivalent required.
• Three years of medical office experience preferred.
• Excellent written and verbal communication skills required.

Responsibilities

• Answers phones and schedules in-office appointments.
• Verifies insurance eligibility and collects copays.
• Registers patients and documents information in EMR.
• Schedules and coordinates patient visits and procedures.
• Maintains inventory and handles clerical duties as needed.
• Ensures accuracy and timeliness in referrals and authorizations.

Skills

Communication skills

Customer service

Prioritization

EMR familiarity

Education

High School diploma or equivalent

Tools

EMR system

Word processing

Job description

Heywood Medical Group in Gardner, MA is seeking an Office Assistant II to support scheduling surgeries and referrals, manage prior authorizations, and coordinate in- and out-patient procedures. You will handle patient check-in, billing, EMR entries, and communications with providers, while maintaining accuracy and a high level of customer service.

This full-time role requires a High School diploma and 3 years of medical office experience; some evenings or weekends may be required.