Gastroenterology Clinic Patient Services Coordinator

MultiCare Health System; Yakima (WA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Generous PTO

Code Lavender

Employee Assistance Program

Job summary

MultiCare Yakima Memorial Hospital is hiring a Patient Services Coordinator to be the first contact for patients in outpatient clinics. The role supports clinical flow by preparing charts, coordinating tests, and scheduling appointments while ensuring timely care as ordered by providers.

The position requires a high school diploma or GED, with preferred experience as a medical receptionist and familiarity with medical terminology. Team-oriented, compassionate candidates thrive here.

Qualifications

• High School diploma or GED required; one year as medical receptionist preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Updates patient information, provides forms to complete, and obtains signatures as necessary.
• Prepares charts for each clinical session and ensures lab results, history & physicals, or other documentation are in charts.
• Schedules patients for appointments, including consultations and diagnostics as requested by providers.
• Schedules transportation and interpreters for patients as needed.
• Verifies insurance eligibility as appropriate.
• Provides telephone coverage and uses strong customer service for all callers.
• Responds to patient requests promptly to maintain efficient clinical flow.
• Contributes to professional communication with team members regarding patient care and operations.

Skills

Customer service

Verbal communication

Medical terminology

Education

High School diploma or GED

Tools

Medical records software

Job description

MultiCare Yakima Memorial Hospital is hiring a Patient Services Coordinator to be the first contact for patients in outpatient clinics. The role supports clinical flow by preparing charts, coordinating tests, and scheduling appointments while ensuring timely care as ordered by providers.

The position requires a high school diploma or GED, with preferred experience as a medical receptionist and familiarity with medical terminology. Team-oriented, compassionate candidates thrive here.