Scheduling/Referral Coordinator Specialist - Generations

MultiCare Health System; Yakima (WA); On-site; USD 46,000 - 67,000; Full time

Job summary

MultiCare Health System is seeking a Scheduling Coordinator for the Specialty Clinic at Yakima Memorial Hospital. You will coordinate provider surgery and clinic schedules, verify insurance benefits, and handle pre-certification and authorizations to keep patient care seamless.

This clerical role requires at least a high school diploma and 2 years of medical office experience; familiarity with Epic and MS Outlook helps manage complex schedules and communicate clearly with providers and patients.

Qualifications

• High school graduate or equivalent preferred
• Two (2) years of clerical experience in a medical environment (preferred)

Responsibilities

• Coordinates the scheduling of appointments and surgical procedures accurately, recognizing the importance and relationship to patient care
• Verifies insurance benefits
• Obtains insurance pre-certification and authorization as required
• Coordinates and schedules patient appointments to include pre-op, pre-admit and post-op appointments
• Schedules all meetings for provider, including attorney and vendor meetings
• Maintains, coordinates and manipulates provider clinic schedule to accommodate surgical cases, CME, vacation, court appearance, attorney depositions and all other meetings for the provider, using both Epic and MS Outlook programs

Skills

Scheduling

Insurance verification

Pre-certification coordination

Education

High school diploma or equivalent

Tools

Epic

MS Outlook

Job description

Join a team that shares your calling

At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0, Shift: Day, Schedule: Monday - Friday, 7:30am - 5:00pm

Position Summary

The Scheduling Coordinator-Specialty Clinic is responsible for providing coordination of the provider's surgery and clinic schedules. This is a clerical position which is the first line representative to the hospitals and surgery centers and is responsible for scheduling appointments and operative procedures. This position works as a team member of the clinic.

Responsibilities

• Coordinates the scheduling of appointments and surgical procedures accurately, recognizing the importance and relationship to patient care
• Verifies insurance benefits
• Obtains insurance pre-certification and authorization as required
• Coordinates and schedules patient appointments to include pre-op, pre-admit and post-op appointments
• Schedules all meetings for provider, including attorney and vendor meetings
• Maintains, coordinates and manipulates provider clinic schedule to accommodate surgical cases, CME, vacation, court appearance, attorney depositions and all other meetings for the provider, using both Epic and MS Outlook programs

Requirements

• High school graduate or equivalent preferred
• Two (2) years of clerical experience in a medical environment (preferred)

About Yakima Memorial Hospital

MultiCare Yakima Memorial Hospital has served the Yakima Valley since 1950. This 226-bed, not-for-profit hospital features a multispecialty team across 20+ primary and specialty care locations, providing cardiac care, cancer care, pediatric trauma care, hospice and advanced care for children with special health needs. Clinicians here care for a diverse patient population and make a meaningful impact in a collaborative, supportive environment where teams are valued and patients are grateful.

About the Yakima Community

Yakima enjoys 300 days of sunshine a year and a valley setting surrounded by desert hills and mountains. The area offers endless outdoor activities, from hiking, mountain biking and fishing to skiing, rafting and camping. Residents also enjoy rivers, lakes and scenic trails just minutes from home, along with a lower cost of living and a welcoming community - perfect for those who love an active outdoor lifestyle.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $22.34 - $32.14 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.