Gastro Clinic Patient Services Coordinator

Northern Light Health; Portland (ME); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Northern Light Mercy Hospital in Portland, ME is seeking a Patient Service Representative for the Gastroenterology Clinic. This full-time outpatient role supports front-desk operations, patient check-in, appointment scheduling, and insurance verification.

You will work under HIPAA guidelines, maintain accurate patient records, and provide exceptional customer service, acting as a liaison between patients and the clinic.

Qualifications

• High School Diploma or GED required.
• Experience in outpatient clinics preferred.
• Strong customer service and communication skills.

Responsibilities

• Register patient demographics and insurance information accurately.
• Schedule and confirm appointments, including surgical visits.
• Verify insurance eligibility and obtain signatures as needed.
• Provide excellent patient service and route inquiries promptly.
• Maintain patient charts and HIPAA compliance.

Skills

Customer service

Phone etiquette

Multitasking

Education

High School Diploma or GED

Job description

Northern Light Mercy Hospital in Portland, ME is seeking a Patient Service Representative for the Gastroenterology Clinic. This full-time outpatient role supports front-desk operations, patient check-in, appointment scheduling, and insurance verification.

You will work under HIPAA guidelines, maintain accurate patient records, and provide exceptional customer service, acting as a liaison between patients and the clinic.