Garage Porter & Customer Care Associate

LAZ Parking; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Optional life insurance

Paid time off

Holiday pay

Reimbursement for approved travel

Job summary

LAZ Parking in Columbus, OH is seeking a Garage Porter/Custodian to maintain garages and surface lots, greet customers by name, and assist with vehicle support while coordinating with teams across the organization.

You will perform general maintenance, assist with snow removal, operate cleaning equipment, and participate in cashiering as needed, delivering exceptional service and upholding LAZ's standards.

Qualifications

• Strong customer service experience.
• Impeccable attention to detail.
• Parking industry experience is preferred but not required.
• Proficient in basic math.
• Communicate professionally and effectively.
• A team player and supportive of coworkers.

Responsibilities

• Maintain and clean garages and surface lots on a daily basis.
• Perform general maintenance of the garage and lots—sweeping, wiping surfaces, emptying trash, painting, etc.
• Assist with snow removal and winter upkeep as applicable.
• Operate garage/floor sweeper and scrubber to keep floors clean and safe.
• Complete daily maintenance checklist efficiently and on time.
• Greet customers by name, respond promptly to inquiries and resolve issues with a caring attitude.
• Provide vehicle assistance to customers in garages and lots.
• Assist customers via intercom, in lobbies, lanes, and parking office.
• Promote premier customer satisfaction with a helpful, can-do attitude.
• Assist with cashiering functions as needed.
• Perform other duties as assigned.

Skills

Customer service

Attention to detail

Parking industry experience (preferred

Basic math

Professional communication

Team player

Job description

LAZ Parking in Columbus, OH is seeking a Garage Porter/Custodian to maintain garages and surface lots, greet customers by name, and assist with vehicle support while coordinating with teams across the organization.

You will perform general maintenance, assist with snow removal, operate cleaning equipment, and participate in cashiering as needed, delivering exceptional service and upholding LAZ's standards.