Garage Porter & Customer Service - Flexible Schedule

LAZ Parking; Philadelphia (Philadelphia County); On-site; USD 19,000 - 25,000; Full time

Job summary

LAZ Parking is seeking a Porter + Customer Service Representative at 733 Chestnut Garage to maintain and clean garages and surface lots daily, while delivering exceptional customer service. Position combines janitorial duties with customer-facing responsibilities, requiring strong communication and problem-solving skills.

The role involves light maintenance tasks, operating cleaning equipment, and assisting customers in various garage areas.

Qualifications

• Strong communication abilities for customer interactions and inter-department coordination.
• Flexibility to work across multiple facility locations and schedules.
• Willingness to perform maintenance tasks and basic handyman duties.

Responsibilities

• Maintain and clean garages and surface lots daily.
• Perform general maintenance such as sweeping, trash removal, and light upkeep.
• Assist with repairs and simple handyman tasks as needed.
• Operate garage floor equipment (sweeper, scrubber) to keep floors safe.
• Greet customers by name and resolve issues promptly and courteously.
• Provide vehicle assistance and support in lobbies and lanes.
• Promote excellent customer service and positive interactions.

Skills

Professional communication

Customer conflict resolution

Flexibility

Handyperson tasks

Independent work

English proficiency

Decision making

Teamwork

Sense of urgency

Education

High school diploma

Job description

LAZ Parking is seeking a Porter + Customer Service Representative at 733 Chestnut Garage to maintain and clean garages and surface lots daily, while delivering exceptional customer service. Position combines janitorial duties with customer-facing responsibilities, requiring strong communication and problem-solving skills.

The role involves light maintenance tasks, operating cleaning equipment, and assisting customers in various garage areas.