Game‑Day Retail Associate: Fan Experience & POS

Fanatics Collectibles; Minneapolis (MN); On-site; USD 18,000 - 22,000; Full time

Job summary

Fanatics Collectibles is seeking a Retail Associate to deliver outstanding fan-focused service and drive sales on game days and events. You will greet fans, advise on products, process transactions, and maintain store standards. The role requires flexibility for evenings, weekends, holidays, and home games, with a professional demeanor and strong teamwork.

Join a fast-paced, growth-oriented team where you help create a top-tier shopping experience and represent the Fanatics brand with pride.

Qualifications

• Must be at least 18 years old.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Ability to stand, walk, bend, and move throughout scheduled shifts, and lift up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsibilities

• Greet fans and ask questions to help make their shopping experience an enjoyable one.
• Make recommendations based on observations and conversations with fans.
• Help execute a brand connection by ensuring fans enjoy a top-notch shopping experience.
• Maintain sales floor and/or stockroom standards with an eye to detail.
• Process sales transactions via the Fanatics POS system.
• Represent the Fanatics Brand and Team/League professionally at all times.
• Perform additional responsibilities as directed by management.

Skills

Customer service

Communication

Teamwork

Reliability

Flexibility

Attendance

Education

High school diploma or equivalent

Job description

Fanatics Collectibles is seeking a Retail Associate to deliver outstanding fan-focused service and drive sales on game days and events. You will greet fans, advise on products, process transactions, and maintain store standards. The role requires flexibility for evenings, weekends, holidays, and home games, with a professional demeanor and strong teamwork.

Join a fast-paced, growth-oriented team where you help create a top-tier shopping experience and represent the Fanatics brand with pride.