Retail Associate: Live the Fan Experience on Game Days

Fanatics Commerce; Orlando (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Fanatics Commerce is seeking a Retail Associate to deliver an engaging shopping experience during home games and in-store events. You will greet fans, make recommendations, and help drive brand connection while upholding store standards.

You will process sales transactions using the Fanatics POS, maintain a professional appearance, and collaborate with team members to support fast-paced operations and exceptional customer service.

Qualifications

• Prior retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule including evenings, weekends, holidays, home games, and events.
• Strong communication, interpersonal, and teamwork skills.

Responsibilities

• Greet fans and help make their shopping experience enjoyable.
• Make recommendations based on observations and conversations with fans.
• Help execute a brand connection by ensuring fans enjoy a top-notch shopping experience.
• Maintain sales floor and/or stockroom standards with attention to detail.
• Process sales transactions via the Fanatics Point of Sale System (POS) and represent the Fanatics Brand professionally.

Skills

Retail experience

Customer service

Hospitality

Education

High school diploma or equivalent experience

Tools

POS System

Job description

Fanatics Commerce is seeking a Retail Associate to deliver an engaging shopping experience during home games and in-store events. You will greet fans, make recommendations, and help drive brand connection while upholding store standards.

You will process sales transactions using the Fanatics POS, maintain a professional appearance, and collaborate with team members to support fast-paced operations and exceptional customer service.