Sports Retail Associate: Fan Experience

Fanatics Collectibles; Tuscaloosa (AL); On-site; USD 17,000 - 25,000; Part time

Job summary

Fanatics Collectibles is seeking a Retail Associate to deliver an exceptional fan shopping experience at our on-site locations. You will greet fans, guide purchases, and uphold a clean, organized sales floor to drive brand loyalty.

The role requires flexible availability including evenings, weekends, holidays, and game days. Prior retail or customer service experience is preferred; a professional appearance and teamwork are essential to success.

Qualifications

• Must be at least 18 years of age.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to stand, walk, bend, and move throughout scheduled shifts, as well as lift, carry, and move merchandise weighing up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsibilities

• Greet fans and ask questions to help make their shopping experience an enjoyable one.
• Make recommendations based on observations and conversations with fans.
• Help execute a brand connection by ensuring fans enjoy a top-notch shopping experience.
• Maintain sales floor and/or stockroom standards with an eye to detail.
• Process sales transactions via the Fanatics Point of Sale System (POS).
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented.
• Perform additional responsibilities as directed by the management team.

Skills

Customer service

Retail experience

Teamwork

POS transactions

Education

High school diploma or equivalent

Job description

Fanatics Collectibles is seeking a Retail Associate to deliver an exceptional fan shopping experience at our on-site locations. You will greet fans, guide purchases, and uphold a clean, organized sales floor to drive brand loyalty.

The role requires flexible availability including evenings, weekends, holidays, and game days. Prior retail or customer service experience is preferred; a professional appearance and teamwork are essential to success.