Fan-Focused Retail Associate (Fast-Paced, Team-Driven)

Fanatics Commerce; Saint Paul (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Fanatics Commerce is seeking a Retail Associate to deliver outstanding fan experiences and drive sales on game days and events. You will greet fans, make personalized recommendations, and ensure a top-notch shopping experience across our retail floor.

The role requires flexible scheduling including evenings, weekends, and home games. You will use the Fanatics POS system, maintain professional standards, and contribute to a fast-paced, team-driven environment aligned with Fanatics’ BOLD

Qualifications

• Must be at least 18 years old.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Ability to stand, walk, bend, and move throughout scheduled shifts, as well as lift, carry, and move merchandise weighing up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsibilities

• Greet fans and ask questions to help make their shopping experience an enjoyable one.
• Make recommendations based on observations and conversations with fans.
• Help execute a brand connection by ensuring fans enjoy a top-notch shopping experience.
• Maintain sales floor and/or stockroom standards with an eye to detail.
• Process sales transactions via the Fanatics Point of Sale System (POS).
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented.
• Perform additional responsibilities as directed by the management team.
• Identify opportunities to improve processes, products, or fan experiences.

Skills

Customer service

Communication

Teamwork

Attendance

Education

High school diploma or equivalent

Job description

Fanatics Commerce is seeking a Retail Associate to deliver outstanding fan experiences and drive sales on game days and events. You will greet fans, make personalized recommendations, and ensure a top-notch shopping experience across our retail floor.

The role requires flexible scheduling including evenings, weekends, and home games. You will use the Fanatics POS system, maintain professional standards, and contribute to a fast-paced, team-driven environment aligned with Fanatics’ BOLD