Game‑Day Retail Associate — Fan Experience Champion

Fanatics; Cincinnati (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Fanatics is seeking a Retail Associate in Cincinnati to deliver bold customer service and support daily store operations. You will greet fans, assist with purchases, stock shelves, and uphold Fanatics brand standards in a fast-paced setting.

Ideal candidates are 18+, with reliable attendance and strong communication skills. Retail or hospitality experience is preferred; flexibility for evenings, weekends, and game events is required.

Qualifications

• Must be at least 18 years of age.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to stand, walk, bend, and move throughout scheduled shifts, as well as lift, carry, and move merchandise weighing up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsibilities

• Greet fans and assist with purchases to ensure a positive shopping experience.
• Help maintain store standards and assist with stocking.
• Process sales transactions via POS.
• Collaborate with team to deliver brand experience during events.
• Support management with additional duties as needed.

Skills

Customer service

Flexibility

Teamwork

Punctuality

Communication

Education

High school diploma or equivalent

Job description

Fanatics is seeking a Retail Associate in Cincinnati to deliver bold customer service and support daily store operations. You will greet fans, assist with purchases, stock shelves, and uphold Fanatics brand standards in a fast-paced setting.

Ideal candidates are 18+, with reliable attendance and strong communication skills. Retail or hospitality experience is preferred; flexibility for evenings, weekends, and game events is required.