Retail Fan Experience Associate

Rally House; Cincinnati (OH); On-site; USD 19,000 - 21,000; Full time

Job summary

Rally House in Cincinnati is seeking a Teammate to deliver a welcoming and energetic customer experience while supporting daily tasks, merchandising, and store operations. You will contribute to sales goals and help create a positive, party-like atmosphere for fans.

As a team member, you will engage guests, recommend products, follow store playbooks, and maintain organized fixtures with attention to detail. The role emphasizes teamwork, initiative, and brand representation with enthusiasm.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Ability to stand and walk for extended periods.

Responsibilities

• Deliver a welcoming and energetic customer experience using the Rally House Party model.
• Assist guests with product recommendations and purchases.
• Execute merchandising tasks and maintain tidy fixtures and back-of-house areas.
• Follow playbooks, loss prevention and safety guidelines; report issues to leadership.

Skills

Teamwork

Communication

Customer service

Time management

Enthusiastic attitude

Job description

Rally House in Cincinnati is seeking a Teammate to deliver a welcoming and energetic customer experience while supporting daily tasks, merchandising, and store operations. You will contribute to sales goals and help create a positive, party-like atmosphere for fans.

As a team member, you will engage guests, recommend products, follow store playbooks, and maintain organized fixtures with attention to detail. The role emphasizes teamwork, initiative, and brand representation with enthusiasm.