Game Ambassador: Tech-Driven Mini Golf & Guest Experience

Puttshack; Addison (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Health/dental/vision coverage

401(k) matching

Life Insurance

PTO

Associate discounts - FREE mini golf &

50% off meals

Job summary

Puttshack Addison is hiring Game Ambassadors to greet guests, check in reservations, and guide players through the course with a tech-savvy, fun-oriented approach. You’ll explain game rules, troubleshoot issues, and ensure an exceptional guest experience across all touchpoints.

Open seven days a week, schedules range 15–30 hours weekly with flexible shifts. We offer competitive pay, benefits, 401(k) matching, life insurance, PTO, and employee discounts on mini golf and meals nationwide.

Qualifications

• Prior experience in hospitality, customer service, or related field.
• Passion for games and technology.
• High standards of guest service.
• Good communication skills and ability to problem solve.

Responsibilities

• Bring your 'A' Game each and every day.
• Assist with general cleanliness of the kiosks, game courses, and guest services area.
• Assist guests with checking in their game play, answering questions, and guiding them throughout the course.
• Ensure all courses, golf balls, and other equipment are in proper working order.
• Troubleshoot small issues on the course and elevate any problems to Management.
• Maintain a pace sufficient to keep up with different levels of guest visits.
• Comply with all safety and sanitation guidelines and procedures.
• Take direction and be a team player.
• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook.
• Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.

Skills

Hospitality

Customer service

Games & technology passion

Guest service standards

Communication

Friendly, upbeat demeanor

Problem solving

Job description

Puttshack Addison is hiring Game Ambassadors to greet guests, check in reservations, and guide players through the course with a tech-savvy, fun-oriented approach. You’ll explain game rules, troubleshoot issues, and ensure an exceptional guest experience across all touchpoints.

Open seven days a week, schedules range 15–30 hours weekly with flexible shifts. We offer competitive pay, benefits, 401(k) matching, life insurance, PTO, and employee discounts on mini golf and meals nationwide.