Gallery Host & Guest Experience Concierge

Island Hospitality Management; Sterling (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Employee discounts

Career growth opportunities

Job summary

Island Hospitality Management in Sterling, VA seeks a Gallery Host/Front Desk to greet guests, manage check-ins and check-outs, and handle payments according to hotel standards. The role includes assisting guests and vendors, preparing shift reports, and maintaining beverage service with proper safety and cleanliness.

You will work with a team to ensure top-tier guest experiences, verify IDs, and support management with daily operations and inventory controls.

Qualifications

• Candidates should be guest-focused and able to interact warmly with guests and vendors.
• Demonstrates problem solving and ability to handle stressful situations professionally.
• Availability to work varied hours as occupancy and shifts require.

Responsibilities

• Check-in/Check-out hotel guests and process payments per hotel policy.
• Provide information and assistance to guests and vendors.
• Prepare shift reports for management and follow cash/receivable controls.
• Prepare, stock, and present food and beverages; ensure cleanliness.
• Validate IDs and monitor beverage consumption; support front desk operations.

Skills

Guest service

Team player

Problem solving

Stress management

Availability

Tools

Food & Beverage equipment

Job description

Island Hospitality Management in Sterling, VA seeks a Gallery Host/Front Desk to greet guests, manage check-ins and check-outs, and handle payments according to hotel standards. The role includes assisting guests and vendors, preparing shift reports, and maintaining beverage service with proper safety and cleanliness.

You will work with a team to ensure top-tier guest experiences, verify IDs, and support management with daily operations and inventory controls.