Customer Relations Representative - State Farm Agent Team Member

Jeffrey Davis - State Farm Agent; Blairsville (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Job summary

A local insurance agency is seeking a Customer Relations Representative to enhance customer experiences and support the team's growth. Your responsibilities include managing inquiries, maintaining records, and coordinating with departments to ensure satisfaction. Ideal candidates should have strong communication and problem-solving skills, plus a desire to handle challenges calmly. Prior customer service experience is preferred, and obtaining an insurance license is required. Join us in making a difference in our community.

Qualifications

• Experience in customer service preferred.
• Strong communication and problem-solving abilities.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle stress

Education

Insurance license

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Replies within 24 hours

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement

ROLE DESCRIPTION

As a team member with Jeff Davis State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with team members, and anticipating the needs of our current and soon to be customers.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Must obtain an insurance license

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in , GA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Do you have experience working for a State Farm agent?

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Make a difference in your community every day

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