Apertura Futura: Agent's Assistant - State Farm Agent Team Member

State Farm Agent; Detroit (MI); On-site; USD 20,664 - 31,684; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Growth potential/Opportunity for advancement

Paid time off (vacation and personal/sick days)

Health benefits

Valuable career-building experience

Job summary

An independent insurance agency in Detroit, MI seeks a customer-focused team member to enhance client experiences and manage insurance inquiries. The ideal candidate will provide exceptional service by establishing and maintaining strong customer relationships, educating clients on insurance options, and collaborating with team members. This role offers hourly pay supplemented by bonuses, growth potential, and valuable career-building experience. If you possess strong customer service skills and a proactive mindset, we would love to connect with you.

Qualifications

• Dedicated to customer service and adept at relating to customers.
• Possess excellent communication skills for effective coordination with team members.
• Proactive in problem-solving and anticipating customer needs.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and friendly service in handling inquiries.
• Educate customers on insurance options tailored to their needs.
• Communicate effectively to meet customer requirements.

Skills

Customer service orientation

Communication skills

Problem-solving

Job description

Role Overview

As a with , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Benefits

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Health benefits
• Valuable career-building experience

Compensation: $15.00 - $23.00 per hour

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Detroit, MI And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.