Future Dental Office Operations Leader (Trainee)

PDS Health; Worcester (MA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Tuition reimbursement

Volunteer time

Job summary

PDS Health in Worcester, MA is inviting applications for an Operations Manager Trainee. This role starts with structured development to independently run a dental office and achieve financial viability, supported by a supervisor and the OM Development Program.

Expect hands-on training across staffing, operations, and leadership, with a goal of managing a team in 4–6 months and driving office performance while maintaining standards and patient experience.

Qualifications

• High school diploma or equivalent.
• Five or more years of related work experience in operational management.
• Operations Manager Trainee must possess and maintain a valid driver’s license and automobile insurance.

Responsibilities

• Model company culture, values, standards and best operational practices.
• Assessment, hiring and retention of right fit team members through training, supervision and coaching.
• Resolve staff and patient issues by analyzing facts and developing solutions.
• Drive year over year revenue and profit growth.
• Management of expenses to achieve monthly goals and budget.
• Cash management and accounting protocol adherence.
• Develop and implement an office success plan for efficient operations.
• Other duties assigned by supervisor to improve team development outcomes.

Skills

Results oriented

Team leadership

Financial acumen

Communication skills

Problem solving

Education

Associate degree

Bachelor’s degree

Tools

Microsoft Office

Epic

1VU

BOX

Job description

PDS Health in Worcester, MA is inviting applications for an Operations Manager Trainee. This role starts with structured development to independently run a dental office and achieve financial viability, supported by a supervisor and the OM Development Program.

Expect hands-on training across staffing, operations, and leadership, with a goal of managing a team in 4–6 months and driving office performance while maintaining standards and patient experience.