Dental Office Operations Manager Trainee: Grow to Lead

PDS Health; Worcester (MA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Tuition Reimbursement

401K

Volunteer time

Job summary

PDS Health in Worcester is seeking an Operations Manager Trainee to learn to independently run a financially viable dental office, supported by a supervisor and an OM Development Program. You will advance through structured curriculum and on-the-job practice to reach full management capability within 4–6 months.

Responsibilities include hiring, coaching, resolving issues, and driving revenue while controlling expenses.

Qualifications

• High school diploma or equivalent.
• Five or more years of related work experience in operational management.
• Operations Manager Trainee must possess and maintain a valid driver’s license and automobile insurance; license verified by motor vehicle record at hire.
• Willing to travel to multiple offices per day with reliable transportation.

Responsibilities

• Modeling company culture, values, standards and best operational practices; promote PDS culture daily.
• Assess, hire and retain right-fit team members through training, supervision and coaching.
• Resolve staff and patient issues by analyzing facts and developing timely solutions.
• Execute the PDS Operational Model with consistency to meet office imperatives with Owner Dentist.
• Drive year over year revenue and profit growth.
• Manage expenses to achieve monthly goals and budget.
• Show proficiency in cash management and accounting protocols.
• Lead team development for the Perfect Patient Experience.
• Provide leadership, coaching and mentoring to identify improvement opportunities.
• Maintain professional appearance and demeanor per company policies.

Skills

Results Oriented

Team Builder

Patient Advocate

Process Focused

Financial Acumen

Influencer

Multitasking

Education

High School Diploma

Associate degree

Bachelor’s degree

Tools

Microsoft Applications

Epic

BOX

1VU

Job description

PDS Health in Worcester is seeking an Operations Manager Trainee to learn to independently run a financially viable dental office, supported by a supervisor and an OM Development Program. You will advance through structured curriculum and on-the-job practice to reach full management capability within 4–6 months.

Responsibilities include hiring, coaching, resolving issues, and driving revenue while controlling expenses.