Furniture Sales Consultant - Uncapped Commission & Benefits

Haverty Furniture Companies, Inc.; Wesley Chapel (FL); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Daily Pay

401K with company match

Medical/Dental/Vision

Paid time off

Career advancement

Community involvement

Employee discount

Referral bonus

Wellness program

Job summary

Havertys Furniture is seeking a Retail Furniture Sales Consultant to help customers select furniture and create inviting homes. You will drive sales, deliver exceptional service from first contact through delivery and beyond, and collaborate with our Interior Design Consultant to complete room makeovers.

The role requires strong communication, a proactive, team-oriented attitude, and flexibility to work retail hours including nights and weekends.

Qualifications

• Must demonstrate excellent organizational skills and ability to manage multiple customer communications simultaneously.
• Positive and engaging personality.
• Creative flair and energetic attitude.
• Proficient in resolving customer objections and ensuring satisfaction.
• Familiarity with a broad range of furniture styles and products preferred but not required.
• Computer proficiency including email experience required; knowledge and use of MS Office software preferred; Tablet/iPad operation abilities strongly preferred.
• Relevant experience preferred but not required.
• College education preferred, High School / GED or equivalent required; or 1-3 years of retail experience preferably in a commissioned sales position.
• Interior Design is highly desired.
• Beautifully appointed showrooms with a 140-year company heritage, fast-paced environment, customer-focused, business professional dress code.
• Required to work retail hours including nights and weekends as our stores are open 10 am – 7 pm Monday – Saturday and 12 pm – 6 pm Sunday.

Responsibilities

• Provide excellent service to our customers from contact through delivery and beyond.
• Demonstrate professional verbal and written communication and interpersonal skills, as well as the ability to connect and establish relationships with a diverse group of customers.
• Build relationships with customers independently and in collaboration with our Interior Design Consultant who is offered through our complementary Design program.
• Reinforce customer selections and assist in completing the look of their rooms.
• Provide product, service, and finance expertise based on your customers’ needs.
• Utilize our company-provided tablets and proprietary technology for customer communication.
• Engage with our clients by entering client information using Havertys customer relationship management system and provide professional follow-up.
• Maintain your knowledge of a broad range of furniture styles and products.

Skills

Sales

Customer service

Communication

Interpersonal skills

Retail experience

Education

College education preferred

High School / GED or equivalent required

Tools

MS Office

Tablet/iPad

CRM system

Job description

Havertys Furniture is seeking a Retail Furniture Sales Consultant to help customers select furniture and create inviting homes. You will drive sales, deliver exceptional service from first contact through delivery and beyond, and collaborate with our Interior Design Consultant to complete room makeovers.

The role requires strong communication, a proactive, team-oriented attitude, and flexibility to work retail hours including nights and weekends.