Furniture Customer Service Specialist

Regency Management Services LLC; Nashua (NH); Hybrid; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Employer-Paid Basic Life Insurance

Voluntary Life Insurance & AD&D

Short-Term Disability

Long-Term Disability

Critical Illness & Accident Coverage

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Paid Vacation, Holidays & PTO

Employee Discounts on Furniture, Matt­

Paid Training & Ongoing Professional –

Job summary

Regency Management Services LLC, operating Ashley Furniture in Nashua, NH, seeks a friendly Part-Time Customer Service Representative. You will assist customers in person and by phone, ensure orders are processed accurately, and support showroom operations to maintain a welcoming environment.

Responsibilities include processing payments, scheduling deliveries, handling deposits, and providing prompt, professional answers to inquiries while collaborating with sales and office teams to create a

Qualifications

• High school diploma or GED required.
• Strong customer service and interpersonal skills.
• Excellent verbal and listening skills.

Responsibilities

• Enter customer orders into the system accurately and completely.
• Process customer payments and apply to correct accounts.
• Handle cash and other payments per company policies.
• Prepare daily deposits per procedures.
• Answer calls and respond to customer questions professionally.
• Schedule customer deliveries accurately.
• Maintain open orders and provide updates to customers.
• Research and resolve questions with empathy and professionalism.
• Complete daily reports and office tasks.
• Support showroom operations, displays, tagging, and customer experience.

Skills

Customer service

Interpersonal skills

Verbal communication

Microsoft Outlook

Microsoft Word

Microsoft Excel

Cash handling

Math skills

Organization

Multitasking

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Regency Management Services LLC, operating Ashley Furniture in Nashua, NH, seeks a friendly Part-Time Customer Service Representative. You will assist customers in person and by phone, ensure orders are processed accurately, and support showroom operations to maintain a welcoming environment.

Responsibilities include processing payments, scheduling deliveries, handling deposits, and providing prompt, professional answers to inquiries while collaborating with sales and office teams to create a