Funeral Home Transfer Care Specialist

foundationpartners; Oregon; On-site; USD 44,000 - 60,000; Full time

Job summary

foundationpartners is seeking a Transfer Care Specialist to serve as the families' first point of contact and to transport the decedent from facilities or residences to the funeral home. You will maintain composure in challenging situations with compassion and care, and be willing to work irregular hours, including nights and weekends.

The role requires a valid driver’s license, ability to lift 100 lbs, and proficiency with Microsoft Office.

Qualifications

• Compassionate communication with families and staff
• Ability to transport the decedent with care and discretion
• Willingness to work irregular hours, nights, and weekends
• Accurate completion of paperwork per laws and regulations
• Ability to prioritize tasks and follow instructions
• Maintain neat, professional appearance and assist with related duties

Responsibilities

• Compassion & empathy: Direct families to resources upon arrival and departure
• Safe transport: Navigate local roads and use GPS effectively
• Reliability & availability: Be on-call and cover shifts as needed
• Meticulous attention: Ensure all paperwork is correct and timely
• Critical thinking: Determine task order and execute promptly
• Professional demeanor: Keep a presentable appearance and assist with related tasks

Skills

Compassion & Empathy

Safe Transport

Reliability & Availability

Meticulous Attention

Critical Thinking

Professional Demeanor

Tools

Microsoft Office Suite (Word, Excel, PowerPoint)

Job description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do

• Compassion & Empathy:Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport:Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability:Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention:Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking:Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor:Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes