Funeral Home Transfer Care Specialist

foundationpartners; BLOOMINGTON (MN); On-site; USD 42,000 - 52,000; Full time

Job summary

foundationpartners seeks a Transfer Care Specialist to act as a respectful, compassionate liaison for families while transporting the deceased to the funeral home. You must be at least 21 years old, able to lift 100 lbs, and hold a valid state driver's license.

You will ensure safe transport, coordinate with funeral staff, and complete required paperwork accurately. Expect irregular hours, including nights and weekends, with a professional demeanor and willingness to assist with additional

Qualifications

• Valid state-issued driver's license with a clean record.
• Ability to lift 100 lbs safely.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Composure and compassion in challenging situations.
• Ability to follow detailed instructions and receive feedback positively.
• Ability to establish and maintain efficient work processes.

Responsibilities

• Transport the decedent from nursing homes, hospitals, residences, or coroner's offices to the funeral home.
• Provide compassionate guidance to families and direct them to appropriate resources.
• Safely navigate local roads and highways, using GPS or direction apps.
• Be available for irregular hours, including nights and weekends, and fill in for staff as needed.
• Ensure paperwork is completed accurately and in a timely manner per laws and regulations.
• Maintain a professional appearance and assist with other duties (e.g., washing vehicles) as required.

Skills

Driver's license

Lift 100 lbs

MS Office

Compassion

Attention to detail

Tools

MS Office

Job description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do:

• Compassion & Empathy:Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport:Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability:Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention:Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking:Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor:Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require:

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes