Funeral Home Transfer Care Specialist

Foundation Partners Group; Kent (WA); On-site; USD 42,000 - 65,000; Full time

Job summary

Foundation Partners Group seeks a Transfer Care Specialist to serve as families' first contact during transfer of the decedent from care facilities or residences to the funeral home.

You will transport decedents, maintain composure in challenging situations, and support families with compassion, while following all laws and paperwork requirements. This role includes on-call shifts, occasional night and weekend work, and lifting up to 100 lbs.

Qualifications

• Must have a valid state driver's license with a clean driving record.
• Ability to lift 100 lbs safely.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Must be compassionate and composed.
• Ability to follow detailed instructions.
• Ability to coordinate and maintain internal/external work processes.

Responsibilities

• Compassion & Empathy: Direct Families to resources upon arrival and departure for transfer of the decedent.
• Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps.
• Reliability & Availability: On-call shifts; may work nights and weekends and fill in for funeral attendants; drive hearse as needed.
• Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations.
• Critical Thinking: Receive instructions for multiple tasks, determine the ideal order, and complete them promptly.
• Professional Demeanor: Maintain neat appearance; perform other duties as needed (e.g., washing vehicles).

Skills

Valid driver's license

Lift 100 lbs

Microsoft Office

Compassion

Attention to detail

Following instructions

Communication

Tools

Microsoft Office

Job description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do

• Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes

Are you ready?

Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled