Funeral Home Transfer Care Specialist

foundationpartners; Kent (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

foundationpartners is seeking a Transfer Care Specialist to be the families’ first point of contact, transporting the deceased to the funeral home with empathy and professionalism. The role requires a valid driver's license, ability to lift 100lbs, and proficiency with Microsoft Office.

On-call nights and weekends may be required, with duties including paperwork and vehicle care. The position emphasizes compassionate communication, reliability, and meticulous adherence to regulations while

Qualifications

• Valid state-issued driver's license with a clear driving record.
• Ability to lift 100lbs safely.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Composure and compassion.
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude.
• Ability to establish and maintain effective internal and external work processes.

Responsibilities

• Compassion & Empathy: Direct Families to resources and answer questions upon arrival and departure for transfer of the decedent.
• Safe Transport: Navigate local roads and highways with varying traffic, time of day, and weather conditions; be familiar with GPS or directions apps.
• Reliability & Availability: Be willing to work irregular hours as needed (on-call), including nights and weekends; fill in for other staff shifts driving hearse as needed.
• Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations.
• Critical Thinking: Receive instructions for multiple tasks, determine the ideal order, and complete them promptly.
• Professional Demeanor: Maintain neat appearance and perform other duties as needed (e.g., washing vehicles).

Skills

Compassion & Empathy

Safe Transport

Reliability & Availability

Meticulous Attention

Critical Thinking

Professional Demeanor

Tools

Microsoft Office Suite

Job description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do:

• Compassion & Empathy:Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport:Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability:Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention:Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking:Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor:Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require:

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes