Funeral Home Operations Leader

Service Corporation International; San Antonio (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Service Corporation International is seeking a Funeral Home Manager to oversee daily operations at a single location, lead staff, manage budgets, and drive profitable case volume growth. You will guide financial planning, scheduling, and service delivery while ensuring compliance with regulations and company standards.

The role emphasizes leadership, staff development, and exceptional client family service, with responsibility for achieving annual revenue targets and improving operational

Qualifications

• Education: high school diploma or equivalent; technical diploma preferred.
• Bachelor’s degree in Mortuary Science may be required by state board.
• Funeral Director license required by state board.

Responsibilities

• Financial Management: develop budgets, monitor financials, approve expenditures, manage overtime.
• Operations: oversee day-to-day operations, schedules, customer issue resolution, regulatory compliance.
• Funeral Arrangements & Directing: coordinate arrangements, present options, oversee services as needed.
• Leadership & People Development: hire/promote staff, provide coaching, reduce turnover, develop talent.

Skills

Leadership

Financial acumen

Customer service

MS Office

Public speaking

Data visualization

Problem solving

Education

Bachelor’s degree in Mortuary Science

High school diploma or equivalent

Funeral Director license

Tools

HMIS

InfoPort

CarePoint

MS Office Suite

Job description

Service Corporation International is seeking a Funeral Home Manager to oversee daily operations at a single location, lead staff, manage budgets, and drive profitable case volume growth. You will guide financial planning, scheduling, and service delivery while ensuring compliance with regulations and company standards.

The role emphasizes leadership, staff development, and exceptional client family service, with responsibility for achieving annual revenue targets and improving operational