Funeral Home Operations Leader

Service Corporation International; Monroe (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Service Corporation International's Monroe location seeks a Funeral Home Manager to supervise daily operations, control costs, and achieve sales and production targets. You will partner with Market Leadership to execute budgets and initiatives, ensuring compliance and excellent service to families.

Responsibilities include directing funeral arrangements, mentoring staff, and fostering community relations while managing risk and optimizing resources for ongoing growth in North Carolina.

Qualifications

• High school diploma or equivalent preferred; technical or mortuary science degree valued.
• Professional certifications/licenses as required by state.
• Experience in funeral services management is expected.

Responsibilities

• Develop annual budgets and monitor financial performance with Market Leadership.
• Oversee daily operations and ensure services meet quality standards.
• Coordinate funeral arrangements and directing with empathy and professionalism.
• Lead staff development, performance reviews, and talent promotion.

Skills

MS Office Suite

Leadership

Budgeting

Customer service

Communication

Education

High school diploma or equivalent

Technical diploma in Funeral Services or Mortuary Science

Bachelor’s degree in Mortuary Science or other degree

Tools

HMIS

InfoPort

CarePoint

Job description

Service Corporation International's Monroe location seeks a Funeral Home Manager to supervise daily operations, control costs, and achieve sales and production targets. You will partner with Market Leadership to execute budgets and initiatives, ensuring compliance and excellent service to families.

Responsibilities include directing funeral arrangements, mentoring staff, and fostering community relations while managing risk and optimizing resources for ongoing growth in North Carolina.