Funeral Home Operations Leader

Service Corporation International; Temple (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Service Corporation International is seeking a senior operations leader for our Temple, TX location. You will direct financial planning, budgeting, and performance against corporate and market goals, while ensuring compliant operating practices across the location.

The role emphasizes staff development, regulatory adherence, and collaboration with market leadership to drive service excellence and community engagement. Extensive experience in funeral services and LICENSING are required.

Qualifications

• Education: high school diploma or equivalent; technical diploma in Funeral Services preferred; BA in Mortuary Science or as required by state board
• License: Funeral Director license as required by state law and state board
• Experience: minimum five (5) years industry experience with progressive responsibilities; minimum 2 years in people or project management
• Knowledge, Skills and Abilities: MS Office proficiency; strong customer service; cultural sensitivity and tactfulness to interact with diverse cultures

Responsibilities

• Develop annual business plan and budget with local leadership; monitor financial, production and revenue goals
• Manage daily operations to ensure on-time services and regulatory compliance
• Develop and mentor staff; conduct training, licensing and performance reviews
• Participate in community and local promotional efforts; improve customer satisfaction and online reviews

Skills

Financial acumen

Team leadership

Customer service

Regulatory compliance

MS Office

Education

Bachelor's degree in Mortuary Science

Technical diploma in Funeral Services

Tools

MS Excel

Job description

Service Corporation International is seeking a senior operations leader for our Temple, TX location. You will direct financial planning, budgeting, and performance against corporate and market goals, while ensuring compliant operating practices across the location.

The role emphasizes staff development, regulatory adherence, and collaboration with market leadership to drive service excellence and community engagement. Extensive experience in funeral services and LICENSING are required.